A guy I work with and I have been tasked with taking the manual we use for our customer service job and converting it to an online format, for which we are using Adobe Acrobat. The conversion from Word to Adobe went swimmingly - bookmarks set, links set, all well and good. Ebay (the guy I’m working with - no jokes, please, it’s really Ibrahim and he’s from Guinea [and he won’t let me call him Auction, either;)]) then ftp’s the file over to the Sun workstations so all the reps can use it.
When the bookmarks are set on the PC it works just fine; the problem is that when the Adobe window is resized (either on the PC or the Sun stations) the page view changes as well. So the letters that are supposed to appear 1/4" tall on screen to make it easy for the reps to read are not - Adobe automatically resizes the appearance to ‘page view’. It’s doing this on the laptop/Proxima viewer we’re using in training and is driving the head trainer nuts.
Personally, I say train the reps to use that little thingy at the bottom of the screen to resize the view to where each individual rep wants it, but ‘management’ is pitching a fit and, considering how much mouse-clicking will be involved in actually using the manual while on a call, I do kind of see their point.
Is there some setting that can be switched in Writer that will fix this problem? Or do I get to tell the bitch that is ‘managing’ this project that she’ll just have to suck it up? <sorry about that last bit - it’s worth of a Pit thread>
If you’re talking about what I think you’re talking about, I don’t know the answer
I’ve run across a similar problem, and ended up fixing it in the Acrobat Reader end- if you go under File, Preferences, General, there are a couple of settings that might fix you’re problem, provided the users don’t mind keeping those settings as defaults for all PDF files they read. I never did find out how to get a PDF file to override those settings.
The problem is not with the font size, it’s with the page size. Resizing the Adobe window causes the entire page view to change.
The bookmarks are set so that only 1 1/2 columns of three are visible. When the Adobe window is shrunk, instead of seeing a fraction of the page you see half of the page. We’d like to know how to shrink the Adobe window without changing the page view.
<sigh> This is harder to explain than I thought. Come on up to central MN and have a look at it - then you’ll know what I’m talking about
Former Adobe employee specializing in Acrobat speaking here.
Your best bet would be to set up the PDFs so that they open at actual size, or 100% magnification.
This is not something you can set up in Word using PDFMaker, or before you create the PDF file.
Instead, after you create the PDF file, open it in Acrobat 4.0x or Acrobat Business Tools 4.0x. (You can’t do this in Acrobat Reader, which is for viewing only.) Select the File menu, and then select Document Info > Open. Select 100 from the Magnification menu and click OK. Save the file.
Note that this will only affect the size of the PDF file when it is opened. If the person viewing the PDF file changes the magnification, the new magnification will stick.
That being said, you may want to try to get the manager who’s complaining to understand that PDFs and Acrobat viewers are designed so that whoever’s looking at them can pick the magnification they want. This is a feature, not a problem. This enables users on monitors of different sizes and different users to all see the same PDF file. And often Windows and UNIX monitors have different resolution – that’s the nature of different hardware, not a PDF problem. So the ability to pick a different magnification in Acrobat is usually a good thing.
If my suggestion doesn’t help, e-mail me the PDF file and I’ll see if I can offer any other ideas.
I’d have emailed you but you’ve omitted your email address from your profile…
We have pretty much solved the font problem - now we’re just waiting for a general consensus on what we want to change the magnification to. BTW, thanks much for your comment on Acrobat magnification being a feature - my cow-orker and I plan on using that for ammo if we need it <evil grin>
We have come across another problem, though, that you might be able to help us with. We would like to set a default window size on the Sun stations; i.e., when the reps open up Adobe the window screen automatically sets to a particular size, while still allowing the reps to resize their windows as they see fit. We want the window to appear in the top 2/3 of the screen. I don’t see a problem with spending 5 seconds to resize the screen manually, but as before this is a management bitch. Any suggestions?
