Am I being unreasonable here? (Infopop UBB thing)

The BBQ Pit
1

Here’s the short story:

  1. I upgrade my site’s UBB (messageboard).
  2. It doesn’t work.
  3. I call Infopop for help.
  4. They won’t help me because I don’t have a license.
  5. I offer to submit proof that I did indeed have a license.
  6. They “do me a favor” by issuing me a new license, even though I haven’t paid for one.
  7. I repeat that I did pay for the damn thing.
  8. They don’t respond.

Hmm, looking at the above, I’m thinking that maybe this doesn’t translate well into a short version. For the curious and/or bored at work - the long version is here.

Most agree with me that Infopop is being a tremendous pain in the butt about this, and I should be upset. Others maintain that I should just let it go and move on. I can see the validity of both arguments - but I want to be mad dammit! What do you guys think?

2

Wow, that sucks.

I’d keep hammering away. The forces of logic and reason cannot be ignored for long. Either that or go Unabomber on them.

[sub]I take that back. It was just a joke. Don’t ban me, please? …{sob}[/sub]

Seriously, though, if you can wait for Ikonboard 3 (http://www.ikonboard.com) then give that a try. It’s free. So is phpBB, Phorum, XMB, and plenty of other php/mySQL bulletin boards that I find to be tons faster than a comparable board that uses Perl and flat files.