Way back when Netflix announced the settlement of the lawsuit, I signed up for the free month.
Just got an email from them this morning listing the procedure, which only a Philadelphia lawyer could understnad. Well, maybe if I re-read it a few times I can make sense of it.
As best I can understand, if I continue to elect to get the free month, at the end of the month I will have to renew my subscription or it will just expire. Then all DVDs will have to be returned prior to that or they’ll charge $20 each for them.
Have I got that right?
They don’t say how to re-up, but suppose it’s on their website. Sure glad they made it so simple.
Oops, sorry, old army slang for re-enlist, meaning sign up again.
As best as I can understand it, if you take the free month, you have to sign up again for membership afterwards, or you will be dropped. That was what I was referring to when wondered how to do it.
Those are the terms for former members; if you’re still subscribing, the portion of the settlement that applies to you is:
Basically, if you’ve already registered, do nothing unless you want to exclude yourself from the settlement. At some point, your service will be upgraded one tier for one month free of charge, then revert back to your current subscriber level when the month is up.
The renewal process and charge for unreturned discs only apply to those who no longer subscribe but wich to take advantage of the settlement for the one-month term only (that is, they are not current subscribers, but want to get a month free under the settlement).
Thanks, Quixotic, that’s what I wanted to know. I did recently grit my teeth and read through the whole thing, and sort of realized that. However, I’m not sure I trust them (or, hey, anybody), so wanted to be sure.
FYI, the assholes at Netflix are doing this because they got caught trying to screw their customers when the first class-action lawsuit was settled. They offered all the class members a free month/free upgrade, but then those who took the offer were automatically re-subscribed and billed at the elevated level after the month was over. It was a cheap way to get unwary customers to upgrade their service plans.
It’s really sad that they tried to turn a lawsuit – itself the result of another one of their questionable tactics, delivery throttling – into an opportunity to further trick their customers.