Anyone know who how to reach a real person at Yahoo for help?

While doing some maintenance on my colleague’s PC, I noticed something peculiar relating to a Yahoo account that used said colleague’s name as an ID. I really need to get in touch with a support person at Yahoo to discuss this account, but I can’t seem to find a way to reach a person and not the automated help. Have any of you ever reached a person, and if so how did you do it?

Here’s their Corporate headquarters info:

Good luck!
Yahoo Inc
701 First Avenue
Sunnyvale, CA 94089
Phone: (408) 349-3300
Fax: (408) 349-3301
Email: investor_relations@yahoo-inc.com
Web Site: http://www.yahoo.com/

Gosh, no way of getting to live tech support except through corporate headquarters? If all else fails I guess I’ll give it a whirl…