Ask the Angry guy!

The BBQ Pit
1

That’s right, it’s an ask the ________ Guy thread here in our very own Pit. Actually, I’m gonna ask you a bunch of shit, but hey who gives a fuck, anyway?

This is the only place for a thread like this, as it pretty much expresses negative sentiment about just about everything.

You can analyze this if you want to, but I can tell you right now: Don’t bother! It’s just an angry guy, ranting and raving about things that piss all of us off. No whining, no puling, no useless appeals to some higher power that wouldn’t piss on your teeth to put out a fire, just straight up ranting and raving and other general lunacy about everyday things, most of which have been addressed, but fuck it.

Incidentally, if this needs to be moved, fine.

Anyway, you wanna know what really chaps my ass? Fuck you, I’m gonna tell you anyway.

I hate going through the drive thru and talking to some shmuck who doesn’t speak english. This is bullshit, and it really gets under my skin.

And how about when you go to a restaurant, and don’t mean some fuckin’ grease pit fast food dump, I mean a bonafide, according-to-hoyle restaurant, and they fuck up your to go order. I used to think “Maybe I should have stated my order more clearly,” but FUCK that. I shouldn’t have to draw it out in crayon when it’s costing me 16 bucks for my lunch. What the fuck? How hard is it? I was a waiter for 2 years and I don’t think I fucked up an order more than twice, is it really that hard? Damn!

Ever talked to a telemarketer? Ever moved into a new apartment? How about moved into a new apartment and had the weasels give your information to EVERY FUCKIN’ TELEMARKETING AGENCY ON EARTH?! I tell you, there’s nothing like taking a week off of work, unpaid, to move 400 miles, going to bed after being awake for 27 hours straight and having busted your ass for 20 of those hours, and having some asshole call you 3 hours after you bed down (9ish in the AM)) to say “Hi, Mr. Pistof, My name is Slaphead and I’m calling to tell you about some exciting new oppurtunities we have with our new subscription plans…!”
a telemarketer on a diet of something other than caffeine would have been a break, but this fuckin’ guy, shit!

He didn’t get the idea when I hung up, his butt-buddy called back a half hour later. I told him if he ever called me again, they’d never find the body. I guess he thought I didn’t mean all his co-workers. !@#$!@#

This goes on for about 3 weeks, asking to be removed from call list after call list, threatening to file harrasment complaints, I am now a telemarketer bigot thanks to these shmucks. Crap.

Ever been fucked with by someone who can’t drive? How about when that someone can’t speak any comprehensible language you have ever heard of? How about when that someone is a 17 year old middle east import asshole with his stereo on so loud the wax is actually running out of his ears in rivulets, and he is waiting for his friend in the parking lot of your apartment complex right outside your BEDROOM FUCKING WINDOW? Ever had that happen? Ever threaten to shoot the fucker? Me neither, but I wanted to. I almost had to pummel the loser but he left screaming allahooackbar! at me or some shit like that. Asshole.

Ever had to pay a fee? An unfair fuckin’ fee for something you didn’t do? How about paying a fee that in addition to being unfair and for something you didn’t do is 267 dollars?
I hate banks, and all their bullshit.

Ever had your employer dick you out of some money? How about some money that you earned just like everyone else, and even did a better job than everyone else, but somehow did not get paid? Did you get a shrug “Saw-ry! smile We don’t really give a fuck, but we’re gonna tell you we’re gonna get right on it. We are gonna say we have no record, and that it’s just a bonus anyway. Saw-ry!”
Don’t you just want to reach across that desk, grab that bubblegummin’ bitch by her bad dye job and smack her headpiece on the formica a few times to jog what passes for her memory?

How about gettin’ cheated on? I haven’t been cheated on for years (that I know of) but man, aint that a bite? What is is with SOME (no sweeping generalizations here!) women, that they can’t break-up with unless they’ve been gettin’ some dick on the side for about 3 months? When she breaks it off, you can be sure that she has been having some afternoon delight behind your back for some time now, and you’re a chump, big time. Even worse if you’ve been paying her bills for the past 6 months. Bitches, man. I hate 'em. Good thing only a few are like that, and the rest are cool.

It’s crap, all crap.

Ever had a black guy get pissed because you said “nigger” or “spic”? Even when you were using it as an example of what NOT to say because it’s fucked up. Ever been there? How about some other racial slur that you were telling some other punk ass to never utter, and having some sensitive asshole overhear you and think that you are spouting this crap? the irony is, you’re speaking out against racism, and some asshole thinks you’re being a bigoted asshole.
I’m half mexican, asshole, back off! I got more soul than Janis Joplin!

Anyway, if you have any questions for the angry guy, fire away.

If you think this is some kind of racist thread, you are an idiot in need of a beating.

~Santi

2

Dear Angry Guy,

I know you must be asked this plenty of times. As you sit atop the city water tower scanning for targets, what is your personal preference as far as a good rifle scope.

Also, if I may ask one more question, do you prefer the higher ammunition capacity of the modern assault rifle over the traditional, more highly accurate bolt-action hunting rifle?

As a final note, what city/town do you live in so I may happily cross it off my vacation list. Thanks. :smiley:

3

What are some other ways you vent your anger?
I personally enjoy breaking things, the bigger the better. Although nothing beats a good bon fire down at the beach where you can burn everything you hate especially all my paperwork that I saved for the sole purpose of seeing it go up in smoke.

4

nods and smiles

5

uh. i juST red you’re pots, and I THINK YOU aer a bad persun. YOu shoulnt’ say thengs a bouuut pepz who don’T speke elgish wel.

i werk at a burgre king after skool. i don’t msoke. juts sometmes. oKAY?! I try tospkeakl as god as I can but I dno’t like to have ‘limitss’ on mye vocabu… vobac… langage.

I CAN PLYA MY MSUIC AS LOUUD AS I WANT BECUZ ITRS MY MUSIK NOT YERS AND SO LEVE ME ALONE OKAY I DON"T BOTER YU WHEN YOU PLNTA YER FLOWERSSSA IN YOU"RE YERD SUMTIMES> OKAY?!

AnD dno’t call peple namesssa bezuk of they’re skin colour. thats mena!!! don’t yuo no that? your gay. shut up.

sammy

6

Lexi !

Damn good to see you again man, you were missed.

  • NM
7

Lexicon,
Did threating the telemarketers actually work?
I work overnights and I can’t get them to stop calling my house in the middle of the day! I have even nicely explained to these @&*^%%$$@@#$%^ that I work all night and sleep all day and they still don’t get it!!! :mad:
HELP ME ANGRY MAN! Please.

8

Dear Mr Angry Guy,

Will you marry me?

9

Well Lexi-, you are one of the true kings of rant here.

(Pssst, you betta follow up on that post above me)

10

Dear Angry Guy,

Should the best man offer humor or heartfelt, dramatic sentiment in his toast at the wedding reception?

11

{{{{{Lexi}}}}}

Having a hard month are we?

12

Dear Angry Guy:

Do you know three words that end in “-gry”?
::runs::

13

NothingMan - Thahks.

Bluemonchichi - No. Only completely losing your mind works. You have to answer the phone half asleep, which shouldn’t be a problem since we work nights, right? Be sure not to cuss, and it goes something like this:

<ring,ring,ring,ring,ring,>

me: hwusha?

tm: Hi! <tm spiel. cheery and bright, and normally annoying, but worse early in the morning>

me: Wha? (Gaining coherence)

tm: <uses training for dealing with woken people>

me: Are you talking to me?

tm: Yes! <more spiel>

me: <talking loudly> I don’t want anything you have. I don’t want anything from you or anyone you know or work for. I don’t want to talk to you or for you to ever call here again!

tm: But sir, if you-

me: <talking loudly> Do you understand the words that are comin’ out of my mouth?! <yelling> Did I lapse into Danish?! <screaming> DON’T CALL ME EVER AGAIN! I WILL NEVER BUY ANYTHING OVER THE PHONE, I SWEAR ON MY MOTHER!
STOP CALLING ME AND LET ME SLEEP FOR THE LOVE OF GOD!!!

tm: click

After a few times, they get the hint that they somehow got a number to a loony bin and stop calling.

kellibelli - Yes. Of course, you know why the bride smiles when she walks down the aisle, right? Because she know’s she’s given her last blowjob! Hmmm. Maybe we should date a little first :wink:

Tymp - Humor.

Thanks, mom. It’s a hard knock life.

And Bluemon, I work at night too. On top of that, I have the ditchdigging job of the computer industry: tech support.

I have decided to post the following rules in the hopes that they will filter down to the masses and be followed when they call me:

  1. DO NOT talk over me. Listen damn it, you can’t do what I tell you to do if you’re constantly jabbering bullshit over me. I say - you do. Why did you even ask me a question if you if you are already convinced of the wrong answer? Asshole.

  2. DO NOT call me and then put me on hold. You called me, genius. You want my help, stay on the fucking line and listen. We have much better things to do than talk to you anyway.

  3. DO NOT read long error messages to me unless I ask you to. Do you honestly think we get anything out of a 50 digit hex number???

  4. DO NOT start off a call by saying anything in the neighborhood of “hi, how’s it going” or “busy today?” That just serves to piss us off. Get to the problem so we can get you off the phone. The day was great until I had to start answering questions from your totally moronic ass.

  5. DO NOT get pissed when we tell you that your system is royally fucked. We didn’t fuck it up. It wasn’t us. We’re simply telling it like it is.

  6. DO NOT call about unrelated products. We DO NOT know the intimate details of every piece o’ shit shareware program you dredge out of the internet. Nor do we want to. Stop it!

  7. We DO NOT manufacture modems, write e-mail programs or engineer browsers. If something in this arena goes wrong, call the people who made the goddamned thing. YOU DON’T USE THE INTERNET TO FAX!!! Can’t stress that one enough.

  8. DO NOT compare us to AOL when something goes wrong with your connection to us. If you had the computer literacy of an 8 year old with a broken Atari 2600 you’d know better. Everyone else connects just fine. It’s just you. Keep that in mind. It’s just you.

  9. DO NOT call simply for the purpose of giving us your thoughts on the content of our homepage or to request that we send you flyers so you can pass them out at bridge tournaments and bingo night. Not only is this a waste of our time, but it encourages just the type of user tech support reps fear most… the elderly.

  10. DO NOT make us sit there on the phone while you tip toe through setup instructions so easy they were originally tested on lab chimps. We have better things to do than act as zoo keepers.

  11. DO NOT call us and complain about a problem with your system and then say you’re not in front of your computer when we try and help you. We aren’t technological psychics.

  12. DO NOT call us assuming the problem you’re experiencing is our fault. If your computer crashes, performs illegal operations, gives you the blue screen of death, or flips you off and runs away with the fucking toaster to Mexico, you can be damn certain it isn’t us who caused it.

  13. DO NOT call us and announce to us that you don’t know anything about computers. This really pisses us off. Trust me, we’re well aware of that fact. We figured it out the minute you called and announced “help, the internet is broken!” Something here definitely needs help. People who know computers don’t call us.

  14. DO NOT call us and act as if you know all that are computers and that you’re doing us a favor by gracing us with your call. This pisses us off more than 13. Chiming in with stupid suggestions and comments only increases the already tremendous temptation we face to use you as an
    unwitting instrument of destruction and really do some damage to your system. Not that you’d notice.

  15. DO NOT (in addition to 14) say acronyms you don’t know the meaning of or even what they are for. Just admit you’re completely lost and leave the technobabble bullshit to us.

  16. DO NOT call in if you can’t speak English. This might seem like a small thing to you, but we find it just a tad annoying when we try and assess your problem and we can only understand every fifth word you say. And no, just because those words may be ‘computer’ or ‘broken’ doesn’t absolve you of the offense.

  17. DO NOT call in hoping to get another tech rep to tell you something different than the first one did. If one of us tells you your system is hosed, it’s hosed. The second guy is going to simply look at the log and tell you the same thing: it’s hosed. That is of course unless you really piss him off and then he’s going to make sure your computer has the functionality of a house plant.

  18. DO NOT be stoned or drunk when you call us. You wouldn’t think this would need to actually be said, but believe me it’s come up. For god sakes, if you can’t control yourself and must call, at least have the common courtesy to offer us some of what you’re on.

  19. DO NOT call me because your game doesn’t work. If you try to install Deer Hunter, Bass King, or Virtual Playmate and it fucks your system up, don’t come crying to me. Only an idiot redneck would want to skip his KKK meeting to play games like that anyway.

and
20. DO NOT, under any circumstances, ask to my supervisor. My supervisor is a corporate yes man who couldn’t troubleshoot a PEZ dispenser. I told them that if they wanted someone to run a team, hire me, and if they wanted someone who could do a keg stand hire that guy, but they didn’t listen. Assholes.

These are just a few, but hopefully these will reach the shmucks that call me.

There are many reasons to be angry, but some of them can be laughed at in retrospect. Those are the best. But right now, I’m all pissed off. Punchy and beliggerent, and it seems I have no real reason to be.
Whatever. The next time I’m trying to spend some time in the park with my girlfriend and the 4th asshole in 30 minutes comes up and whispers “Are you a Colorado voter?” like it’s some kind of X-files episode is gonna get a fist between the eyes, and his gay clipboard lodged in a very uncomfortable place. No, not the back of a Volkswagen.

And the next person to look at me like I’m homeless because I jsut got off my part time job (warehouse, dirty old clothes, you get me?) when I am looking for some software on the way home, I swear. I think I’m going to start talking to the guy. Really talking to him. See what he really knows. Break him down, make him cry, tell his boss that he offered me sex then threatened me with violence when I turned him down. Then wait for his stuck up (now unemployed) ass in the parking lot with a potato sack full of old doorknobs.

14

**

Let me expound upon this little situation:

When you call me and I say I don’t want what you have, and that I’m asleep and I wish not to hear from you again Do NOT, under any circumstances, FUCKING CALL BACK 3 FUCKIN hours later as I finally begin to get healthy REM sleep!

You’d think they’d learn, but no. So the first time, when you told the caller he was a worthless, baseless, sycophant who had better things to do with his life such as felching his dead goat’s ass, than wasting his time trying to sell you some shit you’d never use anyways, he didn’t listen and decided to put you back on the list for a call.

Also, the next time I EVER find some fucking loser telemarketer getting her fucking feelings hurt at a comment I made, calling back so she could whine at you some more, and then deciding to hang your fucking phone line by not hanging up, I’ll find a high point near the callcenter and take them all out, one by one.
Let me expand a few support rules here…

[quote]

I have decided to post the following rules in the hopes that they will filter down to the masses and be followed when they call me:

  1. DO NOT talk over me. Fav. line “There’s a big Orange button here, it says ‘release’” and that’s what I’m going to do if you continue to go on.(also says drop call sometimes).

  2. DO NOT start off a call by saying anything in the neighborhood of “hi, how’s it going” or “busy today?” That just serves to piss us off. Get to the problem so we can get you off the phone. The day was great until I had to start answering questions from your totally moronic ass.

Not being the “ask the angry guy” guy, and much less tense, I prefer to break from protocol and blow the end-loser’s mind with some off the wall reply.

  1. DO NOT call in if you can’t speak English. This might seem like a small thing to you, but we find it just a tad annoying when we try and assess your problem and we can only understand every fifth word you say. And no, just because those words may be ‘computer’ or ‘broken’ doesn’t absolve you of the offense.

Having worked in several callcenters that served international countries, I must agree. I’m a whiteboy, I don’t speak Farsi, or sikh, or russian. I can barely anunciate english without looking like a foreigner. All too often you have to tell these people that you can’t help them.

  1. DO NOT be stoned or drunk when you call us. You wouldn’t think this would need to actually be said, but believe me it’s come up. For god sakes, if you can’t control yourself and must call, at least have the common courtesy to offer us some of what you’re on.

Also, don’t tell us about your deceased daughter that died 7 years ago today. Don’t have arguments with your wife while I’m on the phone with you as well.

  1. DO NOT, under any circumstances, ask to my supervisor. My supervisor is a corporate yes man who couldn’t troubleshoot a PEZ dispenser. I told them that if they wanted someone to run a team, hire me, and if they wanted someone who could do a keg stand hire that guy, but they didn’t listen. Assholes.

**My supervisor? Well, most supervisors are boring mouthbreathers, but they’ll give me the benefit of the doubt any fucking day. They know you’re stupid when you talk them, or you wouldn’t have been abused by the tech.

They’ll most likely confirm that there’s nothing we can do for you since your fucking warranty wore out 2 months ago, or that we can’t help you with something you purchased forma nother vendor!

Most supervisorial talks end up in “try to behave Sam, this isn’t a big deal, and they’ll get over it, but don’t make this a habit”.**

And you’re getting sex, go figure…

And don’t run away from me when I wish to confront you about your poor choice of a fucking cause, and don’t tell me that when you get paid $10 and hour that you can’t fuckin answer my questions about whatever bill you’re trying to get fucking sigs on. Idiots.

How’s that Angry guy?

-Sam

15

I guess this isn’t the place to ask computer questions, huh?
– Sylence
P.S. Lex, if I was in tech support I’d start sabotaging callers by day 2.

16

Lexicon,

ROFLMAO!!! Man, I didn’t know how much of a goob I was until I called the IBM Tech Support line to complain that I couldn’t find a microphone jack on IBM Aptiva. How the fuck was I going to plug in my newly-purchased microphone if you monkey-felchers failed to include microphone installation diagrams in your manual?? Rest of dialog as follows:

Me: #$$!!&&IBM%%#@&Not-User Frindly%%@@!!!AAARGGGG!!!

IBM Tech Rep: Sir…sir…

Me: $$@@What??!!! What!!??@@@%%%

IBM Tech Rep: Sir, do you see a small indentation with two slots in the front of your monitor?

Me: Whaaaadaafuckkk??? Uh, hell yes I see it!! Is that a cooling vent? (Can’t believe I actually said that!)

IBM Tech Rep: No sir, that is your microphone. It’s built into the unit itself. You did not need to purchase an external microphone. (thinking to himself, “what a dickhead”)

Me: (In my best John Cleese/Monty Python voice)…uh…sorry…sorry…is this Domino’s Pizza???

(click) tiptoeing away from phone…
BTW If you and Kellibelli hook up, can I come to the wedding? I’ve always wanted to witness, first-hand, one of the fabled Signs of the Apocalypse. :smiley:

17

Since this seems like the place to rant, I wanted to get a few things off my chest about things I hate.

I hate people who live in North America who call soccer “football.” (I mentioned this in General Questions.) You can tell they only call it that because they think it makes them sound sophisticated. Well, it doesn’t; it makes them sound like rural shitheads who are trying to sound with it. Soccer sucks ass, and it does not deserve to steal another sport’s name. Why the hell are there two sports named football anyway? It’s called “Soccer.” And who cares if the rest of the world’s populated by people who don’t call it soccer? If the rest of the world was such hot shit, why are people always leaving it to come live here?

It also burns me when I hear people whining about Canada’s soccer program and how we always lose in international play blah blah blah. When I’m in the USA it’s the same thing. Who gives a shit? Soccer’s a game for little girls and Europeans with no last name. They can take soccer; we play real sports with actual rulebooks here. Baseball, for instance, is a sport for true sportspersons of high character, sanctioned by God Himself. Fuck soccer.

Speaking of Europe, I hate people who talk about how they’re going backpacking in Europe and how Europe’s so much nicer than it is here and how Europeans are so culturally advanced compared to us and how all we have here is a “McDonald’s Culture.” Let’s examine the facts.
- Europe smells. England isn’t so bad and I’ve heard Switzerland’s okay, but from what I’ve seen Europe is filthy beyond the standards of a U.S. college dormitory. And a lot of the people could use a bath too.
- Europe is crowded and everything’s small.
- Europeans are violent. You say they’re more cultured? What a joke. I have two words for you: World Wars.
- If McDonald’s sucks so bad, why is it that in Europe, McDonald’s is the #1 restaurant? You don’t see any chains of Belgian burger joints in Topeka, do you?

Another thing I hate is how every goddamned local TV news program is the same. They’re all called “Eyewitness News,” every last fucking one of them, and two thirds of them cover something called a “Tri-County Area.” I travel on business and it doesn’t matter where I go, they’re all the same, and all they ever cover is house fires and car wrecks. Sometimes to prove they’re really cool they rent a traffic helicopter. Just once I’d like to see a local news program called something different, like “When Cars Crash,” and then have an anchorman come on and say “Nothing important happened today folks, so we’re going to replay the Best Car Wrecks and House Fires of 1999.”

And another thing that absolutely drives me fucking CRAZY is when people leave messages on my answering machine that are ten minutes long. What part of “please leave a brief message” is difficult for people to grasp? How long does it take to say “Hi, It’s John, I was calling about the Fleegleburg file, give me a shout as 123-4567.” Instead I get people who drone on and on and on about every conceivable detail. For Christ’s sake, WRITE A LETTER.

And WHAT THE FUCK IS GOING ON WITH PEOPLE’S SPELLING? Not on here, but I mean, holy SHIT. It’s the same things over and over:

It’s and its.
They’re, their, and there.
Here and hear.
“Oops” isn’t spelled “Opps.”
Apostrophes everywhere.

I don’t mind it being in people’s letters and whatnot; anyone can make typos, and I am sure I have made some here, but I see this stuff in newspapers, books, and advertising now. I learned this when I was 7. What is so hard about it?

And along that line, my last name is Jones. When you make it possessive it comes out “Jones’s.” Not Jones’ or Jone’s or Joneses. It’s Jones’s; a proper singular name is always made possessive with 's. And DON’T TELL ME I’M WRONG. IT’S MY NAME! I KNOW HOW TO FUCKING SPELL IT!!!

I’m not even going to get started on the way people drive, holy Jesus help me.

18

Dear Angry Guy –

Would you just go fuck yourself??
:smiley: Man, I am joking. Your rant is a bit scary, because I was thinking, “damn, did I finally write this shit down? did I post that?” I feel your angst. The question above is so you can unleash on me – sometimes, you gotta bite down right on somebody’s fucking jugular and shake the shit out of 'em. You got me riled – I’m ready to go kick some ass with you.

You wrote with the clarity of a madman – I liked it.

19

Lexicon,
You are my brother-in-spirit for this post. It’s great and I’m gonna post it on the wall of my cubicle. I’ve been doing computer hardware tech support and you’ve nailed it perfectly.

I hope you don’t mind if I add a few of my own.

  1. Do not try to diagnose the problem to me. I don’t want to hear that your “cpu” or “harddisk” is broke because you can’t get Aunt Edna’s e-mail on AOL.

  2. DO Not tell me “I just did that and it didn’t work”. I don’t care if you “just did” what I’m telling you to do. Do it again. Now.

  3. DO NOT tell me how much this problem is costing you. A) I don’t give a fuck that you’re "losing $200,000 for every day you’re without your $150.00 cheap-ass printer. B) I don’t believe you anyway. C) If you really are losing that kind of money, go out and buy a backup $150.00 cheap-ass printer.

  4. DO NOT try to get me to do stuff that’s not in your contract. Your contract does not guarantee you 1 hour on-site tech support for all hardware or software problems. The contract is only 1 small pamphlet, no big words, no tiny print. Read it.

  5. DO NOT A) Cry B) Scream C) Threaten me with a lawsuit from your “personal friend, the Attorney General”.

  6. Gawddamnit NO! I do NOT want to talk to your fucking 4 year old “To find out what he did to the machine”.

  7. When I ask you if anything other than your mouse, monitor and keyboard are plugged into the back of your unit, yes, the printer, zip drive, scanner and joystick count.

  8. Insisting that the problem is “your harddrive’s broke” and refusing to do any diagnosis is a guarantee that I’m gonna insist that we try an “FDISK” test on the unit before setting up service.

  9. DO NOT tell me that you don’t have the option I’m telling you to click. If you have a Start Menu, you have a “Settings” option. Look before shooting your mouth off and if you can’t find it, “I can’t find it” will get much better results than “It’s not there.”

  10. DO NOT ask me “Left Click or Right Click?” every single time I tell you to click on something. I told you at the beginning of the call “Don’t Right Click unless I tell you to.”

  11. If I can get your modem to connect to three different BBSes, your modem is fine. I don’t care if the AOL rep told you that the problem is hardware. It’s not. (And don’t get pissed if, after you say “He says it’s hardware, you say it’s software, what do I do now?”, I respond with “Get a different ISP.” You asked, I answered.

Thanks for cheering me up, Lex

Fenris

20

  1. If you have two phone lines, DO NOT be a fucking schmuck and use the one that your modem is connected to! How fucking stupid can you be? You know that you’re gonna want to test the fix I just gave you with me still on the line. Bitch.

  2. If you forgot your password, then have some fucking account information handy! DO NOT expect me to give it to you without you first giving me your credit card information or your goddamn long distance billing information.

  3. If you have a problem with your account, DO NOT press the number that directs you to TECHNICAL ISSUES, press the number for BILLING INQUIRIES. We’re not talking quantum physics here. It’ll be easier for the both of us if you can do that.

Ah, much better.