My Chase bank app is signalling that I need to update it and it won’t work until I do. The app store says it requires updates of 13.0 and beyond to download the app. But my phone says it’s up to date at 12. something. I guess my phone is a dinosaur by current standards. I use that app a lot. So where do I go for help? Chase? The iphone store? Seems to me I’m just out of luck with this “ancient” phone. Any ideas, dopers? Thanks.
You can’t update the OS beyond iOS 12, as the iPhone 6 does not support iOS 13.
So this app will no longer work for me. Do I contact Chase? Or am I just without this nifty tool?
Sure, go ahead and contact Chase. I doubt they will do anything for you but go ahead and contact them. Any model after yours, including the iPhone 6s, can run a supported version of iOS. If you can scrounge $400, you can get a brand-new iPhone SE or you can probably get something used that is more recent than yours.
Or you can get an Android phone that, when your carrier stops updating the OS you can jailbreak and update it manually. Bet it’ll be a lot cheaper than a new iCrap too. Isn’t planned obsolescence wonderful?
You’re likely out of luck. It’s time to upgrade. Companies don’t want to support old releases because that means more releases they have to test and support. Old releases may also have unfixed security issues that the app doesn’t want to have to deal with. And your phone itself is going to be more vulnerable to security issues since Apple isn’t going to be patching old releases.
Until your jailbroken device has a root kit that steals your bank credentials. Hate the walled garden all you like, but most people who jailbreak are script kiddies who have no idea what they are blindly running. My last Samsung phone was only supported for 2 years and then I could go screw myself as far as Samsung was concerned for updates. The iPhone 6s was released almost 6years ago and is still getting updates.
There is a reason we don’t allow jailbroken devices to connect to our corporate resources, iOS or Android.
Yes, let’s by all means exclude the middle where people are using their updated OSs without any problems whatsoever. I’m sure that’s not a fallacy in any way.
As for longevity, I recently updated a Galaxy Avant (released in 2014 running Android 4.4.2) to give to my grandson and not only did it work perfectly (although I did end up giving it to my carrier in exchange for a free A32) but the only app that didn’t want to work with it was TrueCaller. Everything else–no problem.
I don’t mean to hijack the thread, but @SmartAleq when you start out referring to iCrap you are making your own bed. I have used virtually every major mobile OS ever - Nokia, Blackberry, Palm, Windows CE, Windows Mobile, Android, iOS. They all had issues and bright spots. Waiting for my carrier to issue an Android update was a real problem as opposed to iOS which is made available globally to end users at the same time. I switched back to iOS primarily due to the fact that my BMW only supported CarPlay and not Android Auto. I am far from an Apple Fan Boy.
Yes, some people are technically savvy enough to jailbreak, but most are not and blindly follow the provided steps. I have jailbroken both iOS and Android phones in the past, but would never use such a device for anything but playing around. Sideloaded apps bypass the security checks built into the walled garden.
With 30 years of IT industry experience I would never recommend someone jailbreak a device to run an unsupported banking app. You can choose differently if you like.
/end of hijack
@CC you can either upgrade the device or use the web interface provided by the bank, but I would not recommend trying to make the app work on your iPhone 6.
I have an iPhone 6S, and my wife got an iPhone SE when she changed carriers. Aside from a newer OS, what advantages are there to the SE over the 6S? What disadvantages are there to the SE compared to the iPhone 12 (or whatever)?
You can compare phones on the Apple site, but in a nutshell:
- smaller screen with lower resolution
- slower, older CPU by 1 generation
- camera not as good
- 4G only
For many people the SE is good enough at half the price. Personally I use an iPhone 12 Pro, but its a business expense.
ETA, this is the “new” iPhone SE 2 from 2020. The old iPhone SE is a 6S in a 5 case essentially.
Your iPhone 6S was released in September 2015, while the current iPhone SE was released in April 2020, so it’s four or five years more current.
I bought my first smart phone a few months ago and got an iPhone 11
I recently broke my old iPhone 6s Plus, and replaced it with an iPhone 12 Mini. I’m so impressed with it (especially the sound), and it even fits in my pocket.
Just out of idle curiosity, how different from an iPhone6 is an iPhone 6s? My iPhone 6s is currently running iOS 14.5.
Similar thing happened to me when I had an iPhone 5C. My work updated their email program, which wouldn’t work on my phone. I went to the IT help desk, they looked at it, shrugged their shoulders, and said that I needed a new phone. I eventually did get the SE version.
You’re pretty much out of luck.
Basically the OS is the “operating system”, which is the software that essentially “runs” the phone- it’s what governs the hardware (i.e. regulates the processor, memory and storage) and provides interfaces for the programmers to the various bits of the phone.
In order to do this, the OS has to be very intimate with the hardware of the particular phone, and in a technical sense as hardware changes, it’s hard to engineer the newer OSes to support older ways of doing things AND newer, better ways at the same time to allow older and newer phones to co-exist on the same OS.
It’s kind of like how they did away with non-digital broadcast TV a while back; at some point things get so antiquated that it’s not worth the extra effort to make really old stuff and new stuff coexist and play happily together.
That said, Apple has a uniquely strong motivation NOT to support older hardware, as they supply both the hardware and the OS on Apple phones and devices. By ceasing support of older hardware, they more or less shoehorn you into getting a new phone. This isn’t all that much different than their deliberate slowing of older phones a few years back, except this one is potentially actually caused by technical reasons.
Ok. My iphone 6 is fast becoming obsolete. Several posters have mentioned an iphone SE. Wiki tells me something about it, e.g. it appears to replace the iphone 8, but it doesn’t tell what the iphone SE DOESN’T have. I mean, why only $400? I don’t need much in the way of bells and whistles. Maybe that’s the way to go instead of buying the next iphone, whatever the hell that is this week.
It’s $400 because it basically is an old iPhone with a new iPhone processor. So no Face ID nor the basically end to end screen (basically because there is still the notch). And the battery is pretty terrible from what I hear.
Others can chime in because I’m an Android user and I don’t have any direct knowledge of the differences.
While there is plenty of stuff to grumble about with Apple. “Planned obsolescence” is hardly fair. The iPhone in question is exactly as old as the Android you crow about and until recently (9-2020) was fully supported, No jailbreak or rooting required.