Ugh!! I had a similar problem with an autopayment a couple years back - they sent me a “New!!! Improved!!! ZOMG THIS IS FANTASTIC!!!” card with a different number, out of the blue. Transferred the existing (smallish) balance, did not bother to transfer the autopay I had set up. So I happened to check a week or so after it was due, saw that my checking account hadn’t been drafted… logged in, and saw that no payment had been attempted…
In my case they did fix things immediately including refunding the late fee and resetting my interest rate to the “good customer” rate. Make sure you check to see what rate they have tied to your account - a non-issue if you pay off every month but what if there’s a month where you need to carry a balance.
Heh - they did the same with me (and I’d held the card for nearly THREE decades at that point). I actually kept the account open because of the whole “length of account age” / utilization thing. I’ll charge 20 bucks on it now and then and always pay it off immediately.
Since the autopay is currently working, it can be interesting: they’ll STILL draft my checking account for the minimum payment even though I might have already paid in full. Idiots.
I can’t tell you how hot this makes me.
It doesn’t matter, since we pay the full balance each month.
We are grateful.
It’s going to be one hell of an awkward conversation when I have to tell my wife she’s worse than Hitler.
It sounds to me a traditional terms like swindlers, thieves, cheats and frauds would be more accurate.
BTW, I just read something today that makes your experience look like nothing.
http://www.cringely.com/2011/08/mortgage-reality-distortion-field/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+ICringely+%28I%2C+Cringely%29&utm_content=Google+Reader
Nah. Just the usual international phone hook-up with the top twenty of her best friends offering sympathy over the booger-brain she hooked up with, and how noble she is to stick with you, seeing as how you wouldn’t survive an hour without her.
Shit, I tell her that.
“Bank of America - Not likely to try to exterminate you.”
This just confirms my “stay local” mantra. Local community banks and credit unions are where it’s at. Maybe you don’t get as many free ATM’s, maybe the credit cards aren’t as reward-ful, but man, the no-runaround is worth it.
Yeah, I’m trying to convince my wife to jump ship and start using our credit union’s Visa.
True, you won’t find as many “branded” ATMs; but many, if not most, CUs are affiliated with networks that share ATMs. On my Chicago trip last year I kept myself funded using 7-11 ATMs that were part of the CO-OP network; and my daughter (a member of the same CU) had no trouble getting money in Europe.
You should be more careful about the straight lines you offer up on these Boards, not everyone has my sense of propriety and dignified good taste.
Oh great, ruin it for the few. Once millions of people start ditching big banks for local credit unions, the law of the market will see to it that said credit unions get bought out by said big banks.
You want to see the future, imagine a boot stamping on your money forever. Or if you have no money, your face.
BOA was my one and only dealings with a bank.
I had never actually heard of them, being raised by proper people who fervently believed, banks bad/credit unions good. I started with a credit union when I was 6, I took my piggy bank full of allowance and opened that account for 23.47. It stayed with me all the way through high school until I went away to college. But at college I had no car, and there was no Credit union I was eligible for I thought well everybody else is going to the BOA on the corner, they really can’t be that much different from a credit union.
After they lied and stole everything in the account, and being told, we did lie and screw you, but what are you going to do about it, hire a 1000 dollar lawyer to sue for 250 bucks? by the Bank manager.
Fortunately for me, that was right on the watershed when ATMs stopped being bank-limited and became part of national networks(still had to make sure it was a cirrus network, not a plus, or the other one I can’t think of though :)) and direct deposit became the norm, and I was able to do all my banking 1700 miles from the nearest branch.
Thank you professor, with regard to BoA not applying a bill on time, I should have instead joked, “How is that fascist? Unless you forgot to mention that in addition to stiffing you on a bill, they also tried to advocate the creation of a totalitarian single-party state that seeks the mass mobilization of a nation through indoctrination, physical education, and family policy. Fascism. (n.d.). In Wikipedia. Retrieved August 31, 2011, from http://en.wikipedia.org/wiki/Fascism.”
That would be no good. Wikipedia is not an appropriate scholarly source. 
Same here. I’ve kept my account at a credit union in Denver throughout sojourns in Ohio, Ottawa, and Missouri. I don’t even have to mail deposits anymore; I can go to a local cu that’s in the network to do that in person.