It’s going to take more than 5 blocks to make a dent in a 1,000 calorie ColdStone “gotta have it”. Maybe if a block was 3 miles long.
It all depends on the person behind the counter, the mood they’re in, how you act, etc. It can differ day-to-day and store-to-store. It’s not really a good reason to never go there again. You sound like a whiny baby. Here’s a good reason: Cold Stone is a rip off.
I’m sorry that I sound like a whiny baby for expecting decent service in exchange for an excessive amount of cash.
“It takes a long time to gain a customer, and only two seconds to lose one”
Every boss I’ve ever had has used this phrase, and they are right on the money. Anyone who doesn’t like that reality shouldn’t be running a business. Last I checked, we have something in this country that at least slightly resembles a free market, and I am free to patronize (or not) any business I feel like, for any reason I choose.
Besides, the forced singing drives me mad, and makes me want to become an undercover Cold Stone employee just to instigate a worker’s rebellion. The managers of CS would probably be right at home holding a whip on a stereotypical Viking slave ship.
EDIT: I find it difficult to be angry against you, Potato Pancakes, because I like potato pancakes.
Please.
A “Like It,” a small bowl, of vanilla and a few chunks of candy costs only $4 and change. I know, it’s downright extortion. :rolleyes: That’s what I get when I go to CSC, but I actually took the time to read the menu.
Logically, if the food were as overpriced as you claim, that couldn’t possibly be the reason Americans are obese (a group mainly consisting of poor and underpriveleged citizens). It’s common knowledge that America’s obesity epidemic is a result of federal corn syrup subsidies; does anyone not know this?
I can’t recall if you answered this before, but why exactly were you there in the first place?
I think wanting some ice cream had something to do with it.
No, you don’t at all, actually. What you sound like is a whiny old person. 
There’s no ice cream at reasonable prices, without singing staffers, anywhere near you?
The time I went there, I had no idea they sang until they sang. Rather grimly, I thought.
Which, as I described earlier, is why I went across the street and got some from the movie theater.
[Bob Newhart Show]
Single scooper
Single scooper
This man is a
Party-pooper!
[/Bob Newhart Show]
I doubt that this canard is true. I doubt that it generally takes a long time to gain a customer, and I doubt that customers generally stop going to a place of business based on a two second long bad experience.
Those both seem like utterly preposterous claims to me, in fact. To my understanding, people are much less cautious than this, and much more forgiving (or perhaps “oblivious”) than these claims allow for.
But can you say something to make the claims more convincing?
Not only that, but modern business books often suggest that you “fire” your most difficult customers and attempt to retain only those that understand and appreciate your business model. You can’t be everything to everyone, and you shouldn’t try, goes the reasoning. Efforts to please someone whose desires are fundamentally at odds with what you do is just pissing into the wind when these efforts cost more money than their business is worth.
Example: