Not as busy as I’ve seen it before, but I was the only person in line at the time.
But I ORDERED what they had on the wall by name (minus some of the bullshit words in the name), why couldn’t they just SELL me some?
That’s how business works! Within reason of course. I was not overly demanding or rude, I just ordered something I saw for sale, and they made it unduly difficult.
What the heck is Blue Bunny? It’s not like Brown Bunny is it?
I do that! But only at my favorite pub, where they actually CAN read my mind, and they know that if I want something other than a Stella, I’ll ask for it.
Blue Bunny is a brand of ice cream available at the grocery store. You can pick and choose the flavors you want without having to play Coldstone Creamery’s tricky mind games.
Well, I didn’t exactly hate it, per se, but back in 1979, when I waited tables at a Spire’s restaurant on the graveyard shift, there was this B-I-I-I-G biker dude who used to come in at 3:30 in the morning, plop himself on a stool at the counter, and say, “Feed me.” He was a pretty easy-going fella, affable, friendly with the guy who delivered the pies; probably his presence had more to do with our never being robbed then the fact that Torrance P. D. had a patrol car or two that took their lunch break there.
But the first time he came in and said “Feed me,” I damn near shit myself.
Nothing against Cynical Gabe, but I think the complaint in the OP is on a par with the famous row about dryer lint (the good stuff kicks off on page 2).
Holy crap: I suggest anyone who wants to consume saccharine pap until they feel queasy just read that website for a bit.
Feeling left behind by the new ice cream revolution? Try this:
See? In no time you’ll be ordering Cold Stone Original™ Creations™ like a pro, and will soon be having the Ultimate Ice Cream Experience®! Heck, you’ll probably like it so much you’ll want to “audition” for a job there!
None of this means you should go in there and hassle the employees because the business model annoys you, of course, but sweet zombie Jesus, that website makes me want to go outside and punch a nun.
And you, my friend, need to learn to read. They were clearly and specifically told what he wanted:
[quote=CynicalGabe
]
I ordered what I thought was a simple enough request: “A waffle cone with one scoop of Mint Chip and one scoop of Cookie Dough”.
[/quote]
That would explain why it has a funky aftertaste. If I wanted funky aftertaste, I’d by the cheapass 5 gallon bucket of generic shit at the grocery store.
If his order wasn’t clear enough (peppermint ice cream with chocolate? mint chips in vanilla?), the person behind the counter should have asked questions to lead him to the proper answer. If one of my servers had given a customer grief about not ordering the right way, she’d be in quite a bit of trouble.
I can’t even imagine if I went into a restaurant and ordered myself a meal that came with a steak and my choice of potato, and then the server looked at me blankly and said, “We can’t do that. We make every plate to order.” The proper response is, “And how would you like your steak? Home fries or baked?” True, maybe that level of customer service is asking a little much from someone in a CSC, but hell, even in McDonald’s they ask what kind of dressing you want with your salad. They wouldn’t just look at you blankly and say you ordered wrong.
I’d like to find out for myself, but the singing thing puts me off. Quite frankly, if what you say is true, I’ll stick with Ben and Jerry’s. Or visit Klavon’s. (Warning-their site has plug-ins for midis, so it might freeze your browser-I opened it with Netscape, and that seemed to work).
Unfortunately, for those outside of the Pittsburgh area, you may have to stick with B&J.
Still, I might try it, just to see what all the fuss is about. I wonder if I can pay them NOT to sing…
The problem with this is that while I’m sure that you are cool and laid back and will be cool with whatever they give you, a lot of people wouldn’t be. They’ll say “Just give me whatever you personally would eat here for lunch” but then:
[ul]
[li]Get a vegetarian worker and say, “Hey, why isn’t there meat in here? What the hell?”[/li][li]Get something they dislike and say, “I hate olives, don’t use those! What’s wrong with you?”[/li][li]“I’m allergic to onions! YOU CAN’T PUT ONIONS ON THERE!”[/li][li]Get a roast beef sub and say, “Oh, well I’ve been cutting down on my red meat and didn’t want beef.”[/li][/ul]
Yes, it clearly goes against the spirit of “gimme whatever”, but people do that kind of shit a LOT. And so while in theory it’d be fun to have “creative rein”, chances are you’d end up being bitched at because it wasn’t what they wanted.
Glad I’m not the only one who dislikes this crap. It also has a gluey texture that is unpleasant. We have a local outfit called Hot Licks that is far superior to Cold Stone.
I certainly understand that mindset. I hope they likewise understand mine, so there is no confusion over why, when I see a “tip jar” displayed on the counter at a restaurant/coffeehouse/etc. staffed by eye-rolling Gen-Y zombies, I usually respond with an eye-roll of my own (or bitter laughter, depending on just how diffident and undeserving of reward the service happens to be).
I’m a good tipper, but I’m not giving Suzy Nosering a lagniappe for stuffing my bagel in a bag and tossing it on the counter, never pausing her soliloquy to Tommy Tribaltats on last night’s clubbing exploits long enough to like, acknowledge my existence, or whatever.
I accept and embrace that their ice cream kinda sucks, and is over priced. But where else can I find cake batter ice cream with graham cracker in it? (in denver)
There are a lot of hoops I’d jump through just to get some cake batter ice cream. Mmmm…glahglahglahglah.
My only complaint is that they make you regret putting a tip in the jar, which is why I never do. I think if you have a bad experience there, toss a penny into that jar on your way out. I always get the feeling that tippers need to apologize to the employees, because the singing thing has got to be hell.
God forbid some 17-year old kid busy fretting over 100 other people’s drink orders forget your pretzel. Maybe you could have, I don’t know, uh… asked for it? I know that’s probably a crazy idea that offends your trendy mad cool hip edgy concept of customer service though.
