My uncle has a nice computer, with NetZero as provider, but when he logs into the e-mail he gets about 30 seconds and then “Error 20, Cannot establish a stable connection” and it hangs up the phone line. This only happens in his on-line e-mail, I’m using his PC and service to post this.
I’ve done most of what they suggest for problems, but it seems to me the issue is within NetZero somehow, ie it is not between my uncle’s modem and their entrance, since everything else works.
So I tried clicking on a lot of their advertising to seem like a more desirable user [/cynicism), but that hasn’t helped. Any ideas?