Computer Help (IE5)

Help!!

My internet isn’t working properly. Not all the pictures are showing up when a page loads.
I get the frame, where the picture should’ve been, but all that shows up in the frame is a little white box, with a red x in it. This box shows up in the top left of the frame.

Is it my copy of IE5, is it my settings or is it my connection?

PS, it isn’t all the pictures on the page, just some random ones.

Help! Thanks.

With the limited infomation given:

I would expect it is more of a connection problem than an IE problem.

Some questions to answer that will help diagnosis.

  1. What type of connection are your using? Dial up, cable, dsl and from which provider?
  2. Are there some sites that don’t drop some of the pictures? cnn.com for instance?

… means that the pictures are no longer at the website or where it was pointing to is no longer there. Not your browser or your computers fault.

Not necessarily. All the red “x” means is that the image failed to load. The image being unavailable on the server is certainly one common cause, but it could also be a timeout on the client-side caused by a connection problem, firewall filter, lack of image processing in the browser (more likely for PNG than more common GIF or JPEG), or many other causes.

mancunian, if you see the failed images on lots of different sites, including well-maintained ones like SD, CNN, Yahoo, etc. then it’s likely a client-side issue. If you only see them on a few sites and those sites are “less professional”, then it may be a server issue.

I’ve got a 56k modem. All sites pretty much are suffering. And Chubbs, if I right click where the picture should be, it gives me a “show picture” option which if I choose does indeed show the picture. So that means the picture is still there.

Just to add, I cancelled my AOL subscription last night and switched to British Telecoms unmetered package, which uses IE. So I haven’t used IE for nearly a year. Has AOL maybe messed my settings up?

PS what does client side issue mean?

Client side, means it is a problem with your equipment rather than the servers.

So far, it still sounds like a connection issue rather than a browser issue. I don’t see any settings in IE5 that set the timeout to wait for images excessively short.

Does dropping your connection and reconnecting have any effect?

Do you know any near neighbors that use the same ISP so that you might ask if they have had similar problems?

Not really.

I have used another (metered) ISP (yesterday) and this seemed to have the same problem.

You mentioned AOL, I assume you weren’t having the same problems with it.

Anyway, here is suggestion one.

Go ahead and upgrade to IE 5.5 sp2. That will help with certain security vulnerabilities in any case. Maybe something is broken with your copy of IE 5.0, but it seem unlikely.

If this step (which is a good idea anyway) fixes it, you know that was the problem. If it doesn’t, then at least your copy of IE being a problem is ruled.

We can start pointing fingers at the phone line, modem, and ISP next (not necessarily in that order).

probably just a slow day at your isp. That happens sometimes for me too. give it a couple days & see if it gets better.

Hey, I’ve figured it out :slight_smile:

If anybody else has the same problem, try this, it might help…

It was my AV software (PC-cillin 2000). I had the web security turned on, which must have stopped pictures downloading. This didn’t work in AOL, but does in IE.
Thanks to everyone for their ideas anyway.

How does it know what pictures not to show? Surely it can’t see them. I can only wonder about the files names…

If it’s any help, it isn’t the same pictures every time. Strange aint it??

Maybe theres a kb limit per page, and after that nothing shows up? I dunno.