Some time back, I ordered the Scrubs season 1 DVD set, and it arrived today. Unfortunately, the back of disc 1 was scratched up terribly due to the bizarre packaging. Like many multi-disc DVD sets, it had fold-out cardboard inserts, but this particular set has disc 1 overlapping disc 2 in the same folded side, with disc 3 on its own folded side. I’ve never RENTED a DVD that was in such a visibly-damaged condition, much less bought one in a sealed package. I bought a new, factory-sealed set, not used DVDs. Worst. Packaging. Ever.
I’ve already called Buena Vista Home Video about it, and they said in 7-14 days, I should receive a return label. I’ll have to fill out a form, mail my scratched disc 1 back to them, and then they’ll mail me a replacement. It might be a month before I get around to watching these. Why oh why couldn’t disc 3 be scratched??? I just want to watch Scrubs!
I was just curious if anyone else bought this set, was disappointed or annoyed by the packaging, or experienced problems with scratched discs. If this is standard packaging used in other DVD sets, I can see it leading to more unsatisfied customers.