As portrayed so well in the relevant SNL skit:
Great cite! Thank you.
I forgot to mention that DD’s coffee, which I’ve occasionally bought in airports, tastes about like 7-11s too.
So pretentions of Starbucks product line at Starbucks’ prices with 7-11’s products, 7-11’s ambience, and 7-11’s clientele. Greeeaaat.
Time for me to go eyeball their stock for shorting opportunities.
Haven’t been to Dunkin’ since they jacked the price from $1.00/donut (bad enough) straight to $1.50 per — $18.00/dozen!! Guess what’s not worth $18.00 for twelve?
Coconut?
No.
Jelly?
No.
Butternut?
No.
Bavarian Creamed.
No.
Chocolate Frosted.
No, sir.
You…do have some donuts, don’t you?
Of course, sir. It’s a donut shop, sir. We’ve got–
No no… don’t tell me. I’m keen to guess.
Fair enough.
Uuuuuh, Apple and Spice.
Sorry.
Strawberry Frosted.
Uh, not as such.
Uuh, Blueberry?
No.
Powdered Sugar.
No.
Old Fashioned.
No.
Boston Cream Pie.
No.
Chocolate Kreme.
No.
Marble-Frosted.
No.
Vanilla-Frosted?
Not today, sir, no.
Aah, how about Glazed?
Well, we don’t get much call for it around here, sir.
Not much ca–It’s the single most popular donut in the country!
Not 'round here, sir.
Have you in fact got any donuts here at all?
Yes,sir.
Really?
No. Not really, sir.
You haven’t.
Nosir. Not a scrap. I was deliberately wasting your time,sir.
Well I’m sorry, but I’m going to have to shoot you.
Right-0, sir.
BANG
What a senseless waste of human life.
So I got in my car and I drove over to the donuts shop
And I walked on up to the guy behind the counter
And he says “Yeah, what do ya want?”
I said “You got any glazed donuts?”
He said “No, we’re outta glazed donuts”
I said “Well, you got any jelly donuts?”
He said “No, we’re outta jelly donuts”
I said “You got any Bavarian cream-filled donuts?”
He said “No, we’re outta Bavarian cream-filled donuts”
I said “You got any cinnamon rolls?”
He said “No, we’re outta cinnamon rolls”
I said “You got any apple fritters?”
He said “No, we’re outta apple fritters”
I said “You got any bear claws?”
He said “Wait a minute, I’ll go check”“No, we’re outta bear claws”
I said “Well, in that case, in that case, what do you have?”
He says “All I got right now is this box of one dozen starving, crazed weasels”
I said “OK, I’ll take that”So he hands me the box and I open up the lid and the weasels jump out
And they immediately latch onto my face and start bitin’ me all over
Oh man, they were just going nuts
They were tearin’ me apart
You know, I think it was just about that time
That a little ditty started goin’ through my head
I believe it went a little something like this
- from “Albuquerque” by Weird Al
Wouldn’t stop by that place again, and might even put in a “comment card” type complaint.
At the least throw a cup of coffee against the window next time. Just for the lolz.
Popeye’s “Louisiana Kitchen” has done me a few times wrong like that. (Similar, but not identical: they just straight-up fleeced me out of like five bucks or whatever, because of “cashier error.”) I just don’t go to that one no more times since.
Years ago I went to a Dunkin Donuts (as they were called at the time) and was about to order the breakfast special - Coffee, Donut and Orange Juice - when I noticed that the “special” was actually 5¢ more than ordering everything separately. Which is what I did. I said “I want a medium coffee, an orange juice, and a chocolate donut, and I don’t want the special.”
Beat me to it (donut bit in Albuquerque)
Brian
Yeah, at some point in 2045 reevaluate your grudge and decide if it should continue.
mmm
Most likely, yes. Get some money back, without antagonizing DD employees.
Dunkin’ is the Waffle House of donut shop. I love donuts, it’s almost an addiction but I refuse to eat theirs. Bready, no taste.
I don’t even think they make them on site.
For the Dunkin’ situation, I would say that it would be a definite positive if the cashier had pointed it out, but neutral that they didn’t. It’d be different if the daily special were a dominant choice over what you ordered, but as it is, you paid more and got more.
Now, the one with “Clam chowder costs extra but we didn’t tell you”, yes, that’s absolutely a problem, and a serious one. That’s the kind of thing that can lead to actual legal trouble.
Though sometimes it’s wise to pick one’s battles:
Both as a customer and when I worked in those places, I would say that the difference has less to do with whether it’s independent or franchised or an actual chain with all locations owned by corporate and more to do with whether you are a regular and the individual employees. Corporate ownership might matter if you are looking for an exception to policy or something like that - but the cashier who notifies you of a deal is going to do that no matter where they work and so will the one who doesn’t.
As far as the OP - that’s the kind of thing that’s going to depend on how well they know you. You stop in a few times a week and they make small talk - but I remember a place where they knew me so well that as I walked in , I had to say “different order today”. Because otherwise, my usual order was ready before I got to the front of the line. And I would feel obligated to take it, even if that wasn’t what I wanted that day.
If they know you so well that they know you always order the special, they definitely should have told you - but there are plenty of people who don’t want the special pointed out to them and just want their usual order , even if it costs more. And some of them will get annoyed if it is pointed out. It’s one of the situations where being a regular puts you at a disadvantage - they don’t know what a non-regular customer usually orders, so they point out the special. They know some other regular always orders the special so they point it out. But if you always order a large coffee and two wraps even when the special is a medium coffee , a bagel sandwich and hash browns, and that’s what you order today, they might not think to mention the special , assuming that you saw it and chose not to order it. Yes, that assumption could be ( and is, in your case) wrong - but any assumption could be wrong. Including the assumption that you want to be told about the special.
FWIW, I am pretty varied in my orders. I don’t have a usual and I have modified orders in the past to take advantage of deals.
As far as tipping, since someone asked, they have an oversized coffee mug on the counter for tips and since I always pay cash there, I always throw my change into the cup. I have literally never seen anyone else put any money in there that I can remember but I know others must do so since it always has some money in it.
I am literally sipping a coffee I got from there today as I type this and when I was there I saw the manager was in the back and I considered saying something (I am friendly with her also) but I chose to embrace the New Year and just let it go and chalk it up to a lesson learned and left with my coffee (no food this time) without saying anything.
That is not to quash further responses to this thread, I am enjoying reading what people think.
If it happened to me I would be a bit miffed, but not think to do anything until it was too late, and then just let it slide.
At the time maybe you could have asked “a large is $X more than a medium, can I retroactively get the deal for $5 + X?”
or slightly more passive–aggressive “had I known about the special I would have ordered a medium”
I agree that of you order was way different the the special, there is no onus on them to mention the special.
What if you ordered a medium and ONE wrap? – then I think it would be on them to say “there is a special and two wraps are $5 with a medium”
Brian
that’s how I feel about Krispy Kreme especially they’re alleged 'cruller"
Ugh. I hate KK but at least they are edible unlike DD.
Just one question. Did your usual order include a large coffee?