I don’t know about KK. I did once try to order donuts from the KKK. When I asked if the donuts were kosher, they got very angry and told me to leave.
For the record, prior to the loss of actual donuts, I prefered DD because of my preference for cake donuts over glazed. And my waistline and edging towards pre-diabetes means I don’t do donuts anymore. But given the costs and the drop in DD donuts, I had moved to buying Kroger “fresh baked” donuts - and I couldn’t tell a lick of difference in quality between them.
KK were decent donuts if they were fresh, and yes, noticeably better than Kroger donuts, but the only location is across town from my house and unacceptable for the reasons above. KK (and back to the OP) was also (years ago granted!) full of crappy customer service at the times I used to go - perhaps overproud of their donuts and didn’t care about individual customers, because there were always lines to take my place.
That is true. Both are an abomination unto God.
Safeway donuts, on the other hand …
One that caught me - and from which I learned a lesson - was eating out with a large family crowd including young kids at a Chi-Chi’s Mexican restaurant. As everyone ordered, the waiter asked, “Would you like guac with that?” Stupid, young, distracted us, we allowed our kids to say yes many a time, and were surprised to see many extra charges for the guac on the bill. Totally our fault, but also totally an intended upcharge.
And I remember my dad telling me when a waiter read off specials to ALWAYS ask how much they cost.
When it comes to breakfast pastry, it’s all good in the hood.
Yes. Speak to the manager, or complain on FB etc.
My wife works at Krogers, and if they have a buy 3 get 2 free deal, but they only bring up 3 or 4 of those, she always reminds them. Assuming she has time, and they didnt start by being rude.
Hmm.
I was always under the impression that all those “Buy m of [whatever], get n more free” was really just a convoluted way of saying "Buy as many as you want for a price of m / (m+n) times the regular price each. But with a BIG dollop of psychological skullduggery tricking consumers into excess unneeded purchases, albeit at the low price. So e.g. “buy 3 get 2 free” was really “pay 3/5ths = 60% of normal price for 1, 2, or 23”.
In fact I thought that interpretation was required by law. Although I a) might be full of BS, or b) that might well be a matter of state law, so “yes” for e.g. me and no for e.g. “you”.
I know where I shop that it works as I described. “BOGO” is just another word for “half-price”.
That depends on the location. Some stores will say “Buy 2 for $4” and you can just get one for $2. But other places will say “Buy 2 for $4, one for $2.99” and the sale is only good if you buy the listed amount.
I’m pretty sure that there aren’t laws requiring that the store that advertises “buy one get one free” to allow someone to purchase a single item at half-price. Lots of stores have a policy that allows that, but a law isn’t going to require a store that advertises “buy one get one free” to do anything other than what they clearly offered.
The difference that I’ve seen is in the “free” part so maybe that’s a difference in the law or maybe just practice. 4 for $5 will get rung up at $1.25 each no matter how many I buy. Buy 2 get 3 free (the 12 pack deal at Krogers) is $9.99 + $9.99 + up to three $0.00s
I had a similar situation at one time. The counterperson would even act annoyed or disappointed if I didn’t place my usual order. 
This is why I asked if the OP usually ordered a large coffee. Servers may attempt to provide a ‘the usual’ to a customer quickly assuming that’s the best service they can provide. It makes sense to mention a special when it applies but that presents conflicting options to the server and I don’t expect them to always deal with that optimally.
I started boycotting my favorite pizza delivery service over something similar:
On their website/app, they advertised a lunch deal where three kinds of pizza were much cheaper than usual (something like 8€ instead of 12€). I placed a fairly large order that included some of those three lunch pizzas, and didn’t pay close attention to the unit price or the total, but was a bit surprised when the delivery driver asked for more than I had anticipated. I looked on the bill, and they had charged me 12€ for those pizzas. I paid the driver (grumblingly) and called the shop. The person on the phone said that had I wanted the lunch special, I would have had to ask for it. Mind you, this is the exact same pizza, just instead of ordering „1 mushroom“ I should have ordered „1 mushroom, lunch special“. I expressed my displeasure about this.
A day later, I emailed the store (thinking someone higher up might read it) and said that I had always loved their pizza, and this was a pretty poor way to run a business. I said I was sorry to leave them over this. This email was met with complete silence, and I am now actively boycotting this place, which is kind of a pain for me.
Did I overreact, or was that pretty shitty, dishonest business?
When I have spare $ I love my Dunkin iced coffee ( mocha). Once a worker gave me one on the house.
Twice I ordered a medium and they made it a large.
No, you were right and you did right. Contact them, and let them know first.
I did that with one place- Panera- and got a reply- “sounds like a 'you” problem". I will never eat there again.
At another place, I got a complete apology and a $50 gift card.
I know of a breakfast place that is the master of the upcharge. Don’t be surprised to see your $15 breakfast costing $30 when the dust settles. Guess where I will never eat again? Sneaky ass shit.
Depends on the store. At a lot of places here in Chicago, sure. But at Walgreens, you’ll see signs that say 2/$4, one at regular price ($2.99). Same with 7-Eleven. Many of the energy drinks at x for $y, but if you only buy one, you get the single item prices, not y/2. The other day I was at Jewel (a local grocery chain), and I wanted to buy a 12 pack carton of soda, but it was $9.99 regular price with a sign that said 3 for $11.99, must buy in multiples of three. Well, I ended up buy three when I only needed to buy one. Now, I’m not sure I’ve ever seen a
“buy 3 get 2 free” type of deal, so I don’t know what these stores would do there, but I would assume they would want you to buy 3 to get 2 free. I believe I’ve seen buy two, get one free, but you had to buy two to get the free one. You couldn’t buy one for some fraction of the regular price.
So, yeah, it depends. Read those signs closely.
It’s possible that this is a compliment to you: You don’t look to her like a person who cares about saving money. You look like a person who has plenty and just wants what they ordered.
No, you didn’t overreact.
They treated you like a rube, or a chump. Or both.
I would personally seek revenge, but for a more stable person, such as you seem to be, I would simply write corporate and never darken their doors again.
Possibly a chargeback if paid for via credit card. But I’m a hateful, vindictive mofo, and I’m sure you’re not.
“Person’s” a piece of trash.
I don’t know the corporate structure of this joint, but it seems they have no senior management, and likely absentee owner(s).
I’d dispute the charge with my bank/credit union. Fuck 'em.
That cannot be allowed.
You’re right, and “they” are wrong. End of story.
Sounds like some twenty-something hippie mixed his meth with his weed and couldn’t get his story straight. Too bad, so sad.
And what’s even more salient, they cheated you, and lied to you straight to your face.
I don’t know if they belong in the wood chipper just yet, but you do have protection from consumer fraud from your bank or credit union.