Seems to happen ever couple years, that something funky comes up with my e-mail. This time, I’m really stuck.
I use a Mac with MS Office Outlook (but it’s not Outlook as you’ll see, below). My mail comes through Verizon (via yahoo).
A week ago, Outlook acted as if it was downloading every email I had every gotten since I bought my Mac. It was downloading over 10,000 emails (all of which I already received).
This went on for hours, until it got to about 750 emails left, and then it just quit. Suddenly I get an error: [SYS/TEMP] problem retrieving message. Now, I can send e-mail, but cannot receive it in Outlook. The weird thing is that I can’t see any of these re-loaded e-mails if I sort my inbox by date received, but if I sort them by “sender”, I can see them all.
I spent an hour on the tech support line with Verizon (my ISP for mail) and they were unable to resolve, then passed me off to Microsoft and they couldn’t do anything either.
In frustration, I figured I’d just use the Mac Mail application, but I get the same problem. I can send mail, but not retrieve mail.
I’ve had to access my mail on the web, which is a Royal PITA as it’s so slow and not linked to any of my previous organization efforts in Outlook.
So, I’m wondering… is it possible that there was some mail message that caused Outlook to try and “synchronize” my Outlook inbox with the mail on the server, and then it hit some mail that hung it up. Like I said, it stopped downloading those ~10,000 messages at about message number 750. And the error message says it’s having trouble retrieving “message”, not “messages”.
I’ve tried deleting and re-interring all my mailbox settings. I’ve tried deleting a bunch of those “new” e-mails that were downloaded (they all have a receive date of Feb 22). Nothing seems to work. I also deleted a bunch of older message in my inbox, just in case it might be getting too full, but no go.
Any ideas of what might be going on? This really sucks.