So I go to the bank, as you do. 15 minutes before closing. Yeah, yeah … serves me right. To make a redraw from my mortgage (well, I wasn’t there for a fucking haircut!). And I was stuck in a queue behind 16 other customers. Ok, sounds normal. Only two tellers on duty. Fair enough.
My bank pays one of its tellers to just stand near the front door of the branch to try to tell customers not to use the tellers! Oh yeah, this person also takes non-cash deposits, big fucking deal.
But despite the queue reaching outside the door, she is still standing out the front like a gormless corporate cyborg, telling people ‘well, if you sign up for our Internet Banking you can avoid these queues’.
The best bit is yet to come. The branch manager comes out, and I thought that she’d be there to relieve Bank Cyborg Grrl so that she could go serve with the other tellers. The fucking stupid bint just stands there with her Cyborg and does the same fucking thing!!!
Maybe some of us ENJOY the atmosphere of a bank branch! But not for 45 minutes at a fucking time!
I know, it’s not Bank Cyborg’s fault she’s directed to stand there while paying customers are standing around like cattle. It’s all best practice.
FUCK BANKS AND THEIR FUCKING STUPID FUCKING SO CALLED CUSTOMER SERVICE ‘IMPROVEMENTS’ AND THEY CAN GO STICK THEIR BANK CYBORGS UP THEIR CAVERNOUS LOWER INTESTINES RIGHT UP THERE WITH THEIR FUCKING MISERABLE CALL CENTRES!!!
ARRRRGHHHHHHHH!!! Someone get the fire extinguisher out … please!!!
FUCK YOU, ONE OF AUSTRALIA’S LARGEST BANKS (Not saying which one, but they know who they are).
They have that little automated system where little green arrows tell you which direction you should go for the next available teller. Last week, I was depositing an expense check. For some reason, my company doesn’t Direct Deposit expense checks, even if they issue them on the same day as payroll, so I’m stuck going to the bank.
I get to the front of the line, the little green arrow points me to the right. I look to the right and see a teller at a window and little white lights are flashing on both sides of her window. To me, this would indicate that she is the available teller the green arrow was pointing me toward. I get to the window and she slides the little “teller closed” thing right in my face.
So I head back toward the front of the line. The next customer there gets all upset with me and accuses me of cutting the line. After a minute or so, I convince him that yes, in fact I did wait on line but they misdirected me to a closed teller. All the while, the Bank Cyborg Grrrls did nothing to help me out. They just glared while I argued with this numbnuts asshole who thinks I was cutting his line. So what the hell do these people get paid for?
I have one of those wonderful mortgage accounts where my salary goes directly into it, thus saving me interest when i’m not using my money. I’d rather have my measly quantities of spare money saving me 6.30% p.a. in interest instead of earning me 0.01% p.a. interest.
The only problem is that in order to spend this extra money that goes into my mortgage over and above the minimum payment, I have to transfer the funds to my ATM account. And I have NFI where my ATM card is.
