Exchanging a free DVD

In My Humble Opinion
1

I got the free LOTR:FOTR DVD for test driving a Kia (only 13 days from order to get it)

Unfortunatelly it is the fullscreen version :frowning: I would much prefer the widescreen version. Should I/could I exchange it at a local store?

It is still in the shrink wrap, but obviously I have no reciept. Could I claim it was a gift (which it sort of was)? I’m wondering if the store might think it was stolen. (Has the “Security Devise Enclosed” been disabled?)

Probably the honorable thing to do would be to sell it to some misguided soul and use the money to but the correct version*

Thoughts?

Brian
*In any case, I will buy the November edition

2

Why not call up the Kia dealer? I’ll bet they’ll make good, and it’s about as honorable a solution as you’ll ever find.

3

I tried exchanging an unopened DVD (no, it wasn’t stolen) without a receipt before and no one would take it.

4

Other than handing me my certificate, the dealer had nothing to do with me getting the DVD (it came by mail). I doubt they would be interested in handling it at all.

I suppose I could buy the wide screen DVD, then use that reciept to return the full screen version…

Brian

5

I got some dvds today, one side has the widescreen version, the other side of the dvd has the regular version. Is yours like that?

6

Nope, the Fullscreen and Widesceeen are separate products.
The DVD is already double layered. I belive there are not many DVDs that are both double sided and double layered.

Brian

7

N9IWP:

I see; I thought the dealer himself handed you the DVD. Still, do you know the address to which you sent the certificate, or the address from which the DVD came (if not the same)? Perhaps the fulfillment house for the offer would be fine with exchanging it.

Chaim Mattis Keller

8

By taking it to a local store and exchanging it, I don’t see a problem. At my local Fred Meyer you’d be able to do it without a problem.

My suggestion is to take it to K-Mart or Walmart and just exchange it.

9

ShopKo let me exchange it without any problems (or paperwork)

I came close at Wallmart, but when they scanned the box, it didn’t come up in thier computer system.

ShopKo doesn’t even have a DVD section, but they had a LOTR display with the books, DVDs and (probably) tapes.

Brian

10

Barnes & Noble has let me exchange DVDs even after I lost the shipping invoice. YMMV, but it didn’t seem like a big deal to them at all.

11

Usually these free DVDs by mail have a little notice in the area where the UPC code would be saying that they’re not for resale, which basically tells the store that you didn’t buy it. Back when I bought my DVD player I got 5 free DVDs by mail, and they’re all marked in that way. Though I did see a used copy for sale in a store once with the same “not for resale” notice. I imagine you might be able to trade it in at a video game store (Electronics Boutique) for store credit towards buying a new copy (those stores also tend to sell popular DVDs).