My lease expires and I want to order a package. however, I wont be here
does fedex give the ability to not even put your package on a truck then pick up at the hub?
If so, how does one do this?
Yes, **as soon ** as you order the thing and they send you the tracking #, either use the website of or call the nice people at FedEx. Tell them to hold it at the hub. It wouldn’t hurt to call or swing by that hub w/ the tracking # as soon as you get it just to be sure.
Sure you can’t just have it deliverd to where you work?
When I had this problem, FedEx pointed out that they worked for the shipper, not the receiver. I see their point, but it posed a problem. They wouldn’t leave a Ground package at the main hub for reasons that completely bewilder me. They finally delivered it to work, and the secretary took it. I guess the driver figured that there was very little risk that the whole operation was in on getting this package delivered to the wrong person.
I am grappling with this right now. FedEx will change a delivery address only at the request of the shipper. The recipient is basically a non-entity as it is the shipper who is paying. If a delivery attempt is made, they leave a door tag with information about how to pick it up at the station (not a main hub, but where the deliver truck picks up the package; a hub is just a transfer point).
So as for the OP, let them attempt a delivery then go pick it up.
I had a similar situation with UPS recently. Their policy was that they must deliver the package to the address, even if they know damn well nobody will be there. I called and asked them to hold it, but they said no, they had to go on the wild goose chase before taking it back to the hub for my collection. (In the end I didn’t have to do this, because the driver gave it to a neighbor and got no signature either, the dumbass.)
Yep, that’s what I do because the hub is open before and after work so there’s time to go get the package before delivery is attempted again.
Yeah, that can work, but what was a problem for me was that they apparently were treating Express (or whatever) as almost a different company from Ground. They wouldn’t leave the Ground package with the normal hub, and the closest Ground distro point was 45 minutes away.
I understand from another page that FE kickstarted its ground system by buying another shipping company, but why would they keep them so separate?
http://boards.straightdope.com/sdmb/showthread.php?t=382517&highlight=FedEx
I put a note on my building for alternate delivery location (apt clubhouse) and that worked.