I have just made an order from an organization which, as some subsequent googling has established, is notorious for being very unpredictable in terms of when they fulfill orders. Well, so I asked for Fedex overnight standard, but in practice who knows when they will actually hand it over to Fedex. And I will be absent from home for a few days on vacation.
Well, so let’s consider the scenario where it is not shipped/received by me on time and I leave. Suppose they will follow Murphy’s law and ship it precisely while I am absent. What happens next? What will Fedex do to me and to the package on account of me being absent? If they leave the valuable gadget lying in the snow at the door, that sure wouldn’t be nice…
Suppose, alternatively, I will try to contact their customer service ahead of time and tell them to postpone shipping. But, suppose their customer service is non-functional and they ship anyway. Is it possible in this situation for me to somehow contact Fedex and tell them to delay the delivery by a few days?
I repent in sackcloth and ashes for my ignorance, but frankly the Fedex website isn’t doing a good job battling it. I would have thought the above to be simple and common questions, but the people who wrote their FAQ seem to think otherwise.