I really hate dealing with customers at Shit Job #1. I’ve long since learned that there’s nothing I can do other than take things lightly and not let every little thing they do annoy me. Still, there are some buttons that just provoke reaction, like what happened today. The openning shift was slow, so my co-worker and I get more time with the customers instead of rushing them alone. Half an hour into opening, my co-worker serves a East-Indian (yes, his ethnicity IS relevant for this rant) man. The man looks like a staff at the same facility, so my co-worker mistook him for the staff member, and told the man that they had fresh coffee, because the staff always asks which pot of coffee was the freshest. The man looked confused and asked my co-worker what he was talking about.
That was when my co-worker realised he made a mistake and said “Sorry, I thought you were someone else. There’s another man who looks kind of like you. Early morning, you know. Haha.” The man ordered his food, and when my co-worker was asking him what kind of toast he wanted, he burst into a rage. “What do you mean he looks like me? You think we all look alike? Well, I think YOU people look all alike” (We’re Chinese.) My co-worker tries to ignore his comments and persists in asking what kind of toast he wants. The man just keeps trying to goad my co-worker and keeps saying “You think we all look alike? You think we all look alike? You think we all look alike?” Until my co-worker finally had to reply with a “No no no no no.” and had to look sorry and humble for this guy.
Fucking douchebag!!! My co-worker doesn’t think people of your race looks alike, he thinks you and the staff member looked similiar, and it was a simple case of mistaken idendity. Shut the fuck up and move on. I don’t doubt that you had obstacles in your life but shut uuuuuuup!!! You’re lucky we didn’t spit in your food. And if we did, then it’s not because of your ethnicity, but because you’re an asshole!
And let’s not even get into how he harassed my other co-worker at the giftshop.
Hmm, I wonder if *** Fuck you! Crawl down a hole and DIE!*** would make an interesting slogan for employee buttons, from a customer service standpoint (an an alternative to The customer is our #1 priority! or Ask us about our marinated squid!
[hijack]
So the other day I went into a Panda Express to get some lunch (for those unfamiliar, it’s a fast food chinese joint) and a couple of Hispanic chaps walked in to get some lunch too. They were speaking to one another in Spanish when it came time for them to order, trying to translate egg foo young from spanish/broken english to ambiguous asian dialect/broken english was amusing to watch, and went a little something like this;
Hispanic Guy: “Uh, por favor eh, young egg, with roll”
To be literal, 7 up did not wish death on the customer. He commanded the customer (imperitive structure, a mandate, if you will) to crawl into a hole and die. Not sure if this violates the spirit of the sticky note, but he should definitely get some points for delivery.