On Friday at work, we discovered we had made a major mistake with a product’s measurements, and thousands of dollars of work was at risk of being scrapped. It was bad enough that one of the team went home early, as his head was spinning, and then that night I had nightmares about it. But we didn’t tell the boss yet, we didn’t tell the sales rep either, and waited until Monday to address it.
So today we spent all day discussing the problem, and instead of laying blame, we figured out a solution, trialled it, and tomorrow we’ll have a prototype that will be almost as good as the original plan, and only then will we present it to the boss and sales rep. I went from initially very worried all the way through to proud of our resourcefulness.