Ironically timed this topic, considering the board snafus of late…
I’ve been in the midst of a project to determine the best way to create a high availability server configuration. Since we currently have an IBM p520 only 2 years old, with plenty of space and memory for the apps we’re running, and since the aggregate uptime is in the +95% range, we’ve opted to go with another p520. This one will have a LOT more memory and a LOT more storage, as will the devices that will serve as NAS. We’ve decided on the HACMP cluster configuration, which seems simple enough. Problem is, I’m on a TIGHT time budget. I need to spend the money dedicated to this by the 25th at the latest. So, off I go to the IBM website, look up the part numbers and whatnots, call IBM, talk to the configuration guy, give hime the particulars, including my hot rush, and he says, “ok, I’ll kick this up the chain for you, you’ll hear from us shortly”.
OK, I says.
One day passes and nothing.
Next morning I get a call from Dingleberry McFuckstick at the local Major Computer Reseller…
DM: “Hey, we’re working on your quote for that server you’re looking for, just so you’re aware, we’ll have that to you right away”
Me: “Uh, you’re who with the what now? Why are you calling me? What quote are you talking about”
DM: “The quote for the IBM server”
Me: “I didn’t call you, why are you working on it? Is this an IBM thing?”
DM: “Yes, we’re handling that for them now, so I’ll have that to you right away, ok?”
Me: “Uhh, OK”
The next day…
DM: “Hey buddy, I’m working on that quote and it looks like I’m not allowed to sell you this machine so…”
Me: “Wait, first, buddy? Second, what do you mean you can’t sell it?”
DM: “Blah, blah, blah I’m not allowed to see the part numbers, so I’m referring you to the other company we own to deal with this high end server”
Me: “Fuck me, I need this RIGHT NOW”
DM: “They’re quick about it, I’ll put a rush on it for ya, they’re pro’s”
Me: “sigh—OK”
Today…
DM: “Hi there! I’ve got Ayoob Dum Fookar on the line, and he needs to come out for a site visit so he can determine your needs and configuration, so I wanted to introduce you so you can…”
Me: “Wait, what? I need a server, I don’t need a site visit, I know what I need, why can’t I just buy it like I bought the one I have now, which is the same one with more guts and brains?”
DM and ADF: “It’s an IBM thing, so when can I come out today because I understand you’re in a hurry?”
Me: “No shit! Fine, come out, but if I can’t buy because of this process, I’m gonna foot someone’s ass.”
ADF: “OK, I’ll see you this afternoon”
How bloody hard is it to tell a company “I’d like that model, right there, with the blinky lights and the sides that are bulging out from all the storage and memory, that’s the one, now who do I make this giant check out to?” and for the company to say “OK Sir, here ya go, you need someone help you to your car?”
Fuckers. Just sell me the server already, christ.
