Hey Wendy's, what part of "no cheese" don't you understand???

It’s not the cheese per se, but cheese on the burger, e.g. mixing meat with dairy. Cheese you can have, but not on the meat. ;j

It’s the stricture against “boiling a kid in its mother’s milk,” I believe. Since in a commercial situation, it can’t be shown that the milk in the cheese did not come from the mother of the poor cow who got whacked to make your burger, it’s best to assume that it did. The stricture is extended to any meat and dairy, and applies to any preparation method (not just boiling.)

At least, that’s the way it has been explained to me, although I didn’t think of religious rules when I asked my original question…

Someone suggested being more descriptive and I agree with them.

You say “no cheese”. It doesn’t matter how clearly you say, if they miss the “no”, you’re screwed. Since you care about this, just add some more words: “could I get that without the american cheese?” Or ask whether it comes with cheese, and if they say yes, say you want it without. Would be hard to miss that…

They’ll stick make mistakes, but much less often.

You left out a key adjective. The word “chickenshit” should follow “out-of-control.”

Don’t do that.

Years ago, when I was working in the back drive-thru window of a McDonald’s, someone did that to me. The man had come through and ordered a sausage mcmuffin with a folded egg, instead of the standard round egg. Oddly enough, there was no button on the register which allowed people to specify the shape of their egg. An oversight, no doubt, but I did my best to rectify the situation by notifying the girl in the front window (speaking to her by headset) and leaving my register (although this was during the morning rush) to speak to the grill crew in person. As you have no doubt surmised, Mr. Shithead received a sandwich containing a round egg. He was too cowardly to come back through the drive-thru and deal with me face to face, so he stood out in the parking lot and threw it back at me. Fortunately the window was closed. In all the time I worked in that hellhole, nothing ever pissed me off so much. (My hands are trembling with desire to get hold of that bastard as I type this.) Anyway, the moral of the story is: there’s a good chance you would be doing a very ugly, humiliating thing to the wrong person. Be bigger than that.

Also, check your order when you receive it! No one minds; it saves everyone time and trouble.

Anyone that had thrown a sandwich, or anything else for that matter, at me when I was working fast food would have quickly found themselves being arrested for assault. Of course it helps that the Wendys I worked at was about 150 feet from a state patrol post. hehe.

One aspect of this that no one has mentioned is that the person taking your order is not the person making up your sandwich. It doesn’t matter how clearly you enunciate to the order taker, the grill person is looking at a computer screen that has your order on it. They may or may not pay attention to the “no cheese” on the screen.

Ask her if she can attach a rider about truth-in-advertising guidelines for BBQ joints.

Jewish people (or at least those of us with taste :wink: ) do eat cheese, just not together with meat.

Yes. There are a lot of Rabbinical extensions to that rule, because it’s considered a fairly important rule (mentioned in two places in the Torah). Not only can you not have a beef patty with cheese made from cow’s milk, you can’t have a beef patty with cheese made from sheep’s or goat’s milk, either. It’s also been extended to poultry, even though poultry don’t produce milk- so no turkey burgers with cheese, either.

Of course, the meat at Wendy’s isn’t kosher- presumably, the cow wasn’t slaughtered in the prescribed manner for kosher meat, and the meat wasn’t soaked and salted to remove any blood. Only if the OP were in Israel would you expect to get kosher meat at Wendy’s (do they have Wendy’s in Israel?) or another fast-food restaurant.

Some people do keep kosher in such a way that they don’t mind non-kosher meat, but meat with dairy is not OK. I eat only kosher meat, and I would not order anything at Wendy’s (or other non-kosher restaurants) that contained meat. Some people are stricter than that, and wouldn’t eat anything except maybe uncooked vegetables or fruit that came from a non-kosher restaurant.

This is the second thread in a very short while that I’ve seen here about food fuck-ups. In fact, I think the other one may have been cheese related as well. As a devout hater of all cheese, be it stinky or mild, drop one touches my food, heck my PLATE, and it’s going back. I won’t be rude or unreasonable about it, but I WILL be getting the correct order. “Just peeling it off” isn’t an option, as the burger/ sandwich, whatever, has now been rendered unclean. :stuck_out_tongue:

I am quite possibly the pickiest eater in the western hemisphere, so I encounter this any time I dine out. It used to bum me out, but now I do what some of you have suggested. Make sure you emphasize the “no cheese” or “no pickle” (don’t get me started on why the hell they insist on putting a fucking pickle on the plate), and do make sure you say it nicely, followed by a smile. Do check the order before you walk away from the counter, or, if there’s a long line behind you check it at the condiment station or wherever you can set the bag down to look it over.
If this happens to you at a sitdown restaurant, cut the sandwich in half before sending it back to make sure they don’t just scrape the offending substance off or give you the same bun.

There is absolutely nothing wrong with expecting/ demanding what you’re paying for.

Of course, when we’re dealing with $2 burgers made by minimum wage employees that churn out thousands of such burgers in a day, allowances should be made.

And remember folks, you can demand anything you want, in any tone you want- but while you might get the your precious burger made your way…it may come back from the kitchen with with a free side of semen. And if you engage in this sort of behavior a lot, you might forget what a semen free burger even tastes like. And that would be a damn shame. Because they’re yummy.

Yummy yummy yummy I’ve got love in my tummy… :wink:

Truth be told, I 'd rather have a side of semen than cheese any day.

But seriously, what exactly is the “behavior” in which we’re “engaging”? If I go to any given food establishment, place an order in a polite, concise manner and, failing the receipt of what I ordered and paid for, ask (again, tres politely)for the correct item, what have I done to deserve a sneezer? Have you been a food server, and if so, have you been inclined to provide an “added bonus” to a customer who has sent their order back? Now I’m ascared :eek:

Well, I’m not accusing anyone in this thread specifically, though Alias’ recollection of his meltdown made me cringe. But my advice is that if you’re going to flip out, you’d better not plan on ever eating in that establishment again ever. Or, if you send stuff back, never do it more than once (or do it regularly), or else you are guaranteed to get something special in return. Also, everyone thinks they are being reasonable- but the only person who’s opinion counts is the guy behind the counter.

I was, thankfully, never a food server. However, I was a manager for a fairly large university’s hospitality program, and you really don’t want me to tell you what I’ve seen done to food prepped for people the staff didn’t like. And if you think you can’t taint food in plain sight of your victi…er…customer, you are dead wrong.

Fear the help, dude.

I think Wendy’s is notorious for screwing up the ‘no cheese’ request because of it’s propensity to put cheese on everything but the single patty burgers.

The name of the sandwich is “Classic Double With Cheese” so if you order it saying “Classic Double, No Cheese” - like others have said, the “No” part probably doesn’t register with the order taker for whatever reason (crappy headset, garbled speech, spacing out, etc). So you have to say it as an addendum.

I’ve tried it several different ways and I found the best is to just order at the counter and deal with it there. One time I ordered at the counter, the register guy repeated it to me, and I watched while the person making it put cheese on. The register guy said “no queso” or something like that and the burger maker understood.

Give me a break, it was over ten years ago, I was sixteen, and I’m not proud of the action. Geez, I was a stupid kid.

A few years ago, the local Wendy’s was on a roll when it came to screwing up my orders. Never in the exact same way twice, but consistent. I wrote to either corporate or a regional office (sorry, can’t remember which), and explained politely that, although I loved Wendy’s burgers, I would no longer be patronizing that store due to the continued screw-ups. IIRC, I had given dates times, and details of the most recent couple.

I got a nice letter back with some coupons. More importantly, the drive-in stopped screwing up my orders. Maybe it was purely coincidence, maybe they could pin the dates and times to an employee they were looking to get rid of anyway, or maybe the regional manager did some ass-kicking. I don’t know, and I don’t really care, but the service actually improved.

What if they get your order wrong more than once? What if circumstances lead you to be a regular customer, and they get your order wrong regularly?

No, the person whose opinion counts is the person who’s freakin’ paying for the sandwich.

And I forget if it was you who pointed out that burger-flipping is a hard job to take seriously. Maybe so, but if a shitty work ethic is allowed to take root, that person will be flipping burgers for a long, long time.

That was my thought; I don’t like being a timid customer, but rejecting a food item and aggressively demanding that you want one with no cheese is tantamount to saying “but anything else the cook would like to deposit in it, such as body fluids, is fine”.

For what it’s worth, I work at Wendy’s. If you check your order in the window or in front of the cashier, they shouldn’t get pissed, because theoritically it’s their own fault for screwing up in the past. They may get pissy anyways, but what are they really gonna do about it? (And if they screwed up again, you can really let someone have it!)

Also, when you order, be polite about it. “Hey, can you just make sure there’s no cheese on that? I get messed up orders a lot. Thank you!” I gurantee the fuckin cheese idea would be a flop…

Also, somewhere on your receipt, or bag, is an 800 number. Call it. Even if you don’t want the free copons, give them to someone who really likes cheese. And if corporate gets enough calls about them, I guarantee something will be done to rectify the situation.

Sorry, but if a customer finds any hint of that particular type of off-brand mayonaise they should find out exactly what legal measures they can pursue: cops, lawyers, health department, etc. I don’t care if you’re getting minimum wage and somebody comes in singing “You screwed up my fucking order jackass” backed up by the Fuck Off chorus and the Eat Shit and Die dancers. Keep your precious bodily fluids to yourself and off the food. Having a crap job is no excuse.