Hey Wendy's, what part of "no cheese" don't you understand???

Reading that post caused me to lose precious bodily fluids! :smiley:

I would still not send it back twice. Either I’d suck it down after the first send-back and leave a small tip and put that restaurant on my shitlist, or I’d get up and find a manager if it were really outrageous. I’m not interested in risking eating something truly foul.

If you’re willing to fight the good fight for a work ethic by eating other people’s boogers, then what you say is true. If, however, you want to avoid being a boogereater, then the opinion of the burgerflipper does count. “Should” doesn’t appear in that sentence, only “does.”

The reality is that some fucked up people work in foodservice sometimes, and you piss them off at your peril.

Daniel

Who said anything about “aggressively demanding” anything? I guess it’s possible that the cook may choose to exact some revenge for being asked to (gasp) prepare an order as asked, but why? Isn’t it just another burger to flip? Is it taken as some kind of personal insult? Is money deducted from his check? What the hell do they care?

Pray tell, what are these circumstances? We live in a podunk little town way outside of Little Rock- and there are over a half-dozen food options within spitting distance. Vote with your feet, vote with your dollar. Get mad if you want, but if you get ‘uppity’ in a restaurant of any stripe, I’m just telling you that people WILL be doing unpleasant things to your food. Fact of life- Fear the help.

Someone did, somewhere up there in this very thread.

I do not understand people that go to fast food restuarants and demand strict compliance to their specific likes and dislikes. Fast food is designed to made fast, in advance and shovelled out the door. On the rare occasion that I order fast food I am not going to sit around and wait for them to make up a special burger just for me, because the point of fast food is that I want it FAST. And so do the people behind me in the drive-thru lane.

I can not understand the abomination that is pickles on hamburgers, but there ain’t no fucking way I’m going to demand that Joey Q. Frycook cook me up a special pickle-less burger when I can just peel them off, or in the extreme just man up and power through the fact that an item that doesn’t belong on a hamburger neither flavor nor texture-wise is on my burger.

Order a hamburger if you don’t want cheese, seems pretty simple to me.

Oh, yeah, I forgot about that one :smack: But, aside from launching a bag’o food missile style at the poor schlep at the drive-through window, I don’t think anyone is talking about being agressive or obnoxious. I’ve been a waitress as well as worked at several pizza places (does that count as fast food?) and unless someone was being an ass, I don’t recall feeling particularly put out by fixing whatever the mistake was, whether I made it or the cook did.

Why the hell not? It’s Joey Q. Frycook’s job. What is so fucking hard about reading an order (assuming the order taker wrote it up correctly)and preparing it accordingly? I can “man up” to lots of things (which is harder than it sounds since I’m a chick)but sticking food in my mouth that I don’t like aint one of 'em, and there isn’t a reason in the world that I should ever have to.

Perhaps you might place the blame on the advertising promulgated by the fast food companies themselves which promise you can “have it your way” and such.

But hey, that’d be logical.

They’re lying to you. Unless this policy move was made with a huge raise in pay for all employees, and a corresponding increase in prices, they were just blowing smoke up your ass.
And in other news, there is no Santa Claus. There was an Easter Bunny, but I ate him. With cheese.

Awesome. So I can sue for false advertising?

Or… wait… no, when I go in and order a burger a certain way, they have facilities in their registers for recording the specific detaisl… and shock of shocks, 90% of the time, they do it right.

My God! I have it! It must be that some of the employees sometimes make mistakes, and I, as a customer, have the right to demand the correction of those mistakes! It all makes sense now!

Just like it did before.

Joey’s job is to make lots of burgers fast. I don’t eat at fast food joints because I’m expecting a rewarding food experience, because I don’t think I’ve ever had one, which is also why I avoid them whenever possible. I go there because I am hungry and need a fast means of putting some sort of fuel in my body. Fast food is mass-produced and is made before you order it. It’s there, it’s ready to eat. Going in and ordering a custom made sandwich is the exact of opposite of what fast food is.

It’s fast food! It isn’t going to send your tastebuds to the heights of ecstasy even if made perfectly.

I can honestly not imagine the circumstance where I would ask for a fast food place to cater to my whims. If you are that picky about what you eat, go to a diner and sit down and place your detailed order and watch the cook while he’s frying it to make sure your grilled onions are the exact shade of umber that you prefer.

Maybe I am crazy. Maybe if I started eating at Burger King every week or something I would develop a gourmet’s taste for the perfect Burger King burger and insist on it being made that way every time. But the only time I eat a McBurger is when I’m driving a long distance and it’s meal time and I don’t want to stop and wait around for food.

When did I say I didn’t understand that fast food companies offer the “have it your way” option? I know that you CAN have it your way, I just don’t understand why you would WANT to.

Perhaps to me the time saved in ordering off of the menu versus the slight inconvenience of possibly eating a pickle is worth it.

But hey, that’d be logical.

If we were living in the Bizarro-world you represent in your post, then it might be logical. A world where there are tiny plastic-wrapped pre-fab sandwiches, shipped from the McDonald’s factory to the local franchise, to be reheated and doled out, and where they keep a few spare patties in a storage bin just in case some uppity customer comes in with a special order.

However, the world in which we live is a bit different. They may go so far as to pre-cook the patties and store them in a heated drawer. They don’t preassemble the sandwiches, though. They put the sandwiches together when you order them. So, in actuality, if you order one without cheese… it takes them a fraction of a second less to assemble it than one WITH cheese.

What the hell are you talking about? Every fast food restaurant I have ever been to in my life has a slanted stainless steel rack of sandwiches behind the counter pre-wrapped and ready to throw in a bag. I do not live in bizarro-world, I assure you.

Jack in the Box claims that their policy is to not make it until you order it.

I cannot sustain an argument that Jack in the Box is not fast food.

From my personal experience, though, yes, McDonald’s does pre-assemble sandwiches and if you order a burger with anything “special” it takes them a long time to figure out how to deviate from their robotic assemblage pattern.

I

I think you may be in the minority on this point.

Why not just drink a protein shake or something then?Not trying to be snarky (okay, maybe just a little), but why eat something(even if it’s seldom) knowing beforehand that you’re not going to enjoy it?

Nope.

That’s your opinion. The few things I order at the even fewer fast food restaraunts I patronize are quite yummy. That’s why I eat them. :rolleyes:

Really? You can’t imagine asking for what you want? You should try it sometime; you seem a feisty enough soul :wink:

That made me giggle :stuck_out_tongue:

???Because the “wanting” it is what makes it “your way”. The two are pretty inseperable.
Now that this debate about a seemingly petty topic has gotten so much lip service (finger service), I want to say that I think the real issue is the state of customer service, whether at Burger King or Bern’s(fancy shmancy steak house for those that don’t know). As long as the public continues to silently settle for crap service, that’s exactly what we can expect to receive.

Every McDonald’s I’ve been to : I can watch them pull the patties out of the little drawers, put them on the buns, put on the ketchup and mustered, et cetera.

Same goes for Every Burger King, Wendy’s, and Hardee’s I’ve ever seen, except they don’t have the drawers. They actually pull it right off the grill.

I can See the kitchen. I witness the assembly of these burgers. Many of these franchises have even advertised the fact that they don’t make it till it’s ordered.

Perhaps, Mr. West, you are living not in Bizarro World, but in the 1980’s? I do recall that once upon a time, McDonald’s did as you recollect.

Well, I have to admit I probably haven’t actually been inside of a fast food restaurant in this decade. So it is quite possible that my information is outdated. If so, then I cheerfully withdraw all of my previous statements. If indeed they are making each sandwich as it’s ordered with pre-cooked patties then there is no excuse for misplacing condiments.

Damn, and here I was all worked up about it.

Sorry!

S’allright. They still have the slanted piece of metal, but they don’t pre-stock it with generic burgers anymore. (Stuff like Fries or Apple Pies that have no real variation are often pre-fixed)

As additional info :

Hardee’s uses stickers on the burger box to indicate if an order is different, so that it doesn’t get mixed up as easily - and if there’s some doubt as to which “Special” burger it is, the employee at the grill will commonly tell the person bagging the food “that’s the cheeseburger, no cheese”.

Burger King has little condiment icons on the wax paper in which they wrap their burgers, with marks indicated what’s on the sandwich.

And all of them allow custom burger information on the registers/on the receipts, these days.

Ignorance has been fought here today. I didn’t realize they didn’t have pre-made sandwiches anymore.