Not because you can’t find the product you’re looking for, I mean. The “Rights” zombie thread got me thinking about this.
I’m starting to think there’s been an almost “tectonic” shift in the customer<->business relationship in the last decade. Maybe it’s due to online sales or stores being part of a corporate chain, but I’m surprised at how often I leave nowadays without buying anything… because I’m being ignored.
In the last few weeks, I’ve found myself standing, ignored, in the order line at a Wendy’s (I left), at the counters of two jewelry stores (I left), and in both Lowes and Home Depot. (I don’t even need to mention Best Buy, do I? That would be redundant). In every case, the employees were nearby, aware of me, and yakking among themselves.
How often does this happen to you? How do you handle it?
In one case I found an asst. manager, and asked him to call their competitor for me, since his employees were too busy to help me. :rolleyes: