This is going to sink like a stone, but I need to vent.
I work in a lab. I have one or two coworkers I don’t mind talking to, but most of the time I’m on my own or surrounded by people who irritate me. That’s why I bought my Cowan iAudio X5L MP3 player, which I love. Love love love love. I spend my days at work listening to British radio comedy, audio books, documentaries…all kinds of interesting stuff. It makes my day go so much faster and quite handily represses the nonstop urges to kill.
Until, that is, early August of this year. One day I grabbed my player after break and tried to turn it on, and it didn’t respond. It IGNORED me, the hussy! “Hmm,” I thought, “that’s odd.” A few minutes later it turned on just fine and all was well, and I forgot about it. Until it happened again. And again. And again and again and again! It got worse and worse, until finally it almost never turned on.
I contacted the company, who, although it was out of warranty, told me how to send it in to get repaired. It was a difficult separation for me, but I managed to let it go and send it off. Sniff It was like sending your firstborn child off to camp. Or something.
Anyway, they kept it FOREVER. It was two weeks before I heard anything back, and the first communication I got was “It’s on its way back. Here’s the tracking number.” Two days later, I was all aquiver with anticipation. My hands shook and my heart pounded as I opened that sweet brown box on my doorstep. I gently removed my player from the packaging, and nervously reached for the “ON” switch. Nothing. It was dead. FUC…hang on, maybe it just needs to be recharged. So I plug it in. When it’s working right, plugging it in causes the screen to light up and a happy little “CHARGING” display to pop up. This time…nothing. They had fixed absolutely nothing! It had the same damn problem still!! FUCKFUCKFUCKFUCKFUCK!!!
I hopped online and sent a, I’m sorry to say, not-very-polite message to Cowan people. Of course, this was a Friday afternoon, so I didn’t hear anything until Monday. To their credit, they were polite and apologetic, and sent me a UPS label so I didn’t have to pay to ship it back the second time. I sent it off again.
They received my baby on September 9th. It is now the 25th. I have heard NOTHING from them, with one exception. I wrote last week asking for an update, and the guy just said, “They’re working on it. These things take time.” Yeah, well, great. Thanks. In the meantime, I have gotten incredibly grouchy at work. When I don’t have anything to focus my mind on (and don’t say I should focus on work, because I hit auto-pilot mode years ago), it tends to find the most recent crap in my life and dwell on it. Over and over and over. It drives me nuts. Gah!
The point is, I’ve been without my MP3 player for WAY too long and I want it back! NOW! GIMME!!