Then you used a credit card. Call your bank and dispute the charge - did you pay through PayPal? If you did, you have plenty of steps here - you can dispute the charge with both PayPal and your bank. I’d tell the guy you’re sending his boots back and you expect a credit to your account. Send the boots via tracked mail so you can see a signature and verify that he received them. And file the dispute with your bank now - it takes a little while to get the paperwork to turn around, but typically, they’ll credit your bank account as soon as you contact them - it’ll just drop off if you don’t return the paperwork in due time. I’d skip eBay’s grievance and go with PayPal and your bank’s dispute process. You’re more likely to get a response.
The guy’s an asshole. How the hell do you mistake a pair of size 6 boots for a size 9?
Yeh I really don’t think that’d work with this asshole. And Aussies without a credit card can’t use paypal
And I don’t think they can do any of that with a normal bank account?
And I realised, I can actually fit my left foot into one! Yes, it’s 4 sizes too small, but they may fit after I stretch 'em a bit.
I am ever so slowly coming up with ideas for rather harsh negative feedback.
On a side note, a corset I received today is also not what I bought :smack: But this one I believe is just a honest mistake. The products do look awful similar and are the same size. But we’ll see.
Yes, they can. A debit card typically works just like a credit card with the disputes process. It can’t hurt to call them. If your debit card is linked with Visa or Mastercard, they should be able to institute the disputes process.
Ava’s right, many banks (don’t know about Aussie) have a mechanism in place for FRAUD, which is what this is. A simple call won’t hurt and can quite possibly get your money back. They may even pull/freeze the money out of HIS account, while they investigate.
She emailed me back. “I sent you the one with hearts on it didn’t I? :smack: I am such a duffer.”
I’m looking at my banks website and it says nothing about this kind of thing. I’m googling, but nothing’s coming up
Call or Go to your local branch or the contact number on the back of your debit card, ask to speak to a manager. Tell him you believe you are a victim of fraud. You purchased something on-line, using your debit card and was sent different merchandise than what you ordered. You’ve tried to resolve this with the vendor to no avail…what are your options?
Note: Not clear if you used your debit card to pay via paypal. If you did, you MUST FIRST file a complain thru Paypal (They will most likely reject it, but maybe not), if you don’t, Paypal, may suspend or close your account. However an direct contact by PayPal which DOES have the ability to retrieve your funds, may prompt this seller.
You have options here, but that means doing a little more work than using google, unless you’re writing off the money. You usually only have 30 days to file a complain.
One more thing, PLEASE file fraud charges using eBay’s fraud links, against this seller AND leave negative feedback…only AFTER he leaves his and you’ve exhausted your options to recover your money. You have 90 days to do this.
Sellers like this, keep doing this because no one stands up and points them out. He only has three negs, two of those are for similar stunts that he pulled on you…Another neg WILL hurt him and warn others, “to ask questions”.
eBay won’t get your money back, but at least you can give this guy a little grief and eBay DOES keep a record of complains that sellers have.
I vacillate on the Internet being ‘real’ and being ‘fake’. That is, I wonder just how much impact on your real life the Internet can have, regardless of what actually goes down online.
eBay makes me almost certain it’s fake, especially when shit like this goes down. You can sell crap and defraud people out of hundreds of dollars and there is no effective way to stop you. Negative ratings? e-mediation of outright fraud? Please. Call me when this guy is arrested.
Really and truly, this sounds like a bunch of children squabbling over a stolen candy bar. The only difference is that real money is involved, but even that seems to be of no real import to eBay or a significant fraction of the people who use it.
If you don’t have a credit card then you can’t use paypal in Australia. I’m still trying to resolve this. He actually asked me what it was I wanted, so perhaps he’s breaking? If this is all to no avail, then I’ll go to my bank.
I can confirm that if it sucked, it would be an improvement. However, I have only experienced it once. To make a long and annoying story very short, I won an auction with some toys and one of them was totally not what was advertised: a plastic toy dog that’s worth about $30, and in its place was a smaller rubber dog. Also one of the toys had a leg glued on and there were rather noticeable tears in the plastic of at least one other figure.
When I told the guy this wasn’t what I’d paid for, he blasted a lot of hot air and said I should be glad I got what I got (which wasn’t a hell of a lot, and I bought it mainly for the dog) and that since he was a reputable buyer who had feedback of 100, all positive, that he had made no mistake, and that I should have asked to make sure that “BOTW Johnny West figures w/dog” actually meant “BOTW Johnny West figures w/dog”, not “BOTW Johnny West partially-broken figures with totally unrelated rubber dog”. I evidently should also have asked if there were any glaring faults with any of the dolls, including legs glued back in their original positions and splits in some other joints. When I expressed this much to him he said I wasn’t being a gentleman (I didn’t know gentlemen lied and stole, but maybe there’s a new definition) and wouldn’t take the lot back for the money I’d paid for it.
The SquareTrade guy I got ended up being more impotent than pre-blue pill Bob Dole. He had all the pomp of … something really pompy, and all the spine of a bag of jellyfish. A first-day law student might have done better pre-coffee. The “offers” I got from the seller through this guy basically amounted to “bend over and this time I’ll use lube”, so I said no fucking way and haven’t bought anything from him since; I said, and it turned out to be accurate, that I would be buying a few thousand dollars’ worth of similar toys in the future and it was in his best interests not to get on my bad side. Perhaps he thought he was calling my bluff. He lost out a lot more than I did.
Short of tracking the person down, there isn’t a lot you can do, I think. Tracking the person down seems a bit much to me, too. My suggestion would be to leave the most scathing feedback you can and warning future winners/bidders of his auctions, but that’s just me. Something like “auction was nowhere near as advertised and seller has been bull-headed about rectifying the situation. Worst transaction ever.” might do it for me.
You HAVE to give back the boots, before you get your refund…just like any other transaction. You wouldn’t expect Amazon.com to refund your money BEFORE you return the books do you? No different here…in principle anyway.
The problem is of course the guy’s shown himself/herself as being unreliable and of course without trust, the system breaks down. You would be foolish, to send the boots back to his/her “partner”; who you’ve had no direct contact with…“Boots, what boots?” I didn’t see REFUND in that email, was there mention of a refund?
Which I why I keep pressing you to get your bank involved, BEFORE you do anything…they act as the safeguard that you need in case this thing goes south.
I know it’s pain, for like what $50.00? That’s what these guys count on, you won’t be bothered for $50.00…it’s petty. But it’s not, you paid for a item, it’s not petty to get what you paid for or a refund.
My point is, if he wakes up to find the $50.00 frozen in his bank account pending an investigation, you’ll be the one in control; right now he is and doesn’t have to deal with you…you need to MAKE him have to deal with this.
Fire Engine, stop piddling around with emails to this asshole and start real proceedings.
[ol]
[li]The guy already left you feedback. You have nothing to lose now by leaving him a negative. Do it. Make your negative clear, rational, and coherent - no typing in all capitals, no foul language, and especially no multiple exclamation marks (nothing says idiot like “!!!”)[/li][li]Call your bank, explain that you are having a dispute with a merchant, and stop the payment now. Don’t wait for another email from Shithead. He has already demonstrated that he is not willing to recitfy the problem without having his arm twisted.[/li][li]Here in the states, the Post Office has an investigative unit that helps consumers against mail fraud - even for amounts as little as fifty dollars. Australia Post is likely to have a similar policy. Also, under Australia’s Trade Practices Act of 1974, misleading or deceptive conduct and false or misleading representations about the quality, standard and value of a product are unlawful. IANAL, but you can view the law online here .[/li][/ol]
Yep. Well- mostly- if you want to send the boots back and get a refund, then don’t post the NEGyet . I think you should, and be sure to send them some method where you have proof of delivery. I am assuming that you have no use for them, right?
But still- even while doing so- dispute that charge!! With the bank, with Paypal, with eBay (well, here you can only file a complaint).
If you are lucky, you’ll get a refund AND your charge will be reversed- so that you can re-imburse yourself for the S&H charges for returning them.
