As Dante’s immoral promoter, I Command Thee to read Tales of the Sweaty, Feculent Herd.
I had the inverse of that once when I worked at Sony. A woman called complaining about her PlayStation being sent back without any repair work done.
me - OK, just a moment while I look up your file.
her - No, I have the file here with the PlayStation.
me -*Lordy, not another one.Well you have an invoice, but I can still look it up on the computer here. What’s your phone nu-
her - I told you, you don’t have the file, they sent it with the PlayStation.
Several turns of the merry-go-round later…
me - %&#*#%#@%##% Barbara Streisand…*Yes, I see. What’s your phone number please?
So finally I was able to look up the file. It said the PlayStation was non-repairable because all the circuitry was coated with “a sticky liquid”, probably soda. I told her this, she tried to claim we spilled the soda on her PlayStation, and I eventually had to pass her up to a supervisor.
Dante
Here I am, about 2 months away from opening my own independent insurance agency (targeting the non-standard auto market), and I read this post.
Forgot about the impossibly stupid vermin who lie about everything on the insurance app, even if it doesn’t matter, and then bitch about how the premium came back at twice what you bound for and why are you so incompetent? That and the folks who pull, “You never told me…” and “I told you about…”
I think you may have just saved me from myself.
Anything I can do to help, Matchka.
Why anyone would want to get into personal lines insurance is beyond me, but to each is own . By non-standard, do you mean subpar risks, or difficult to insure vehicles?
Both, but mostly subpar risks–dropped by the larger companies, referred to me by their agents & returned to sender when (and if) eligible. I’ve seen the model work very well in other cities, but you have to be a cold-blooded all cash, no refunds heart-donor.
Urgh. People who have been refused by other insurance companies are going to be the bitter dregs of society. If you are not cold-blooded etc. to start, don’t worry. The job will leech you of all sanity and humanity until you become a lich, or ringwraith, or whatever cool yet utterly evil undead you prefer.
heh heh…
“BBBBRRRIIIIIIINNNNNGGGG”
MATCHKA: HHHHHHhhhhhsssssssssssssssssssssssssssssss
CUSTOMER: Um, I was like shafted by my insurance company and now I can’t get insurance. I was referred to you for a quote?
MATCHKA: HHiiisssssssssssssss SSSsllllllllluuuuuuuuuuuuurp, Hisssssssssssss.
CUSTOMER: Uh, yeah, right…1986 Volvo DL, just gimme the state minimum, the least I can get away with. How much will that be?
MATCHKA: hssssssssss…SSSssssssoooooooouuuuulll. SSssssllluuuuuuuurrrrrrp.
etc.
I love it.