took iPod in because it went black - yes I tried the pushing 2 buttons at once - took it in and they went ‘huh’! don’t know what was wrong, so they gave me a new one. they transferred all my stuff into the new one. got it home. FB seems to work, mail seems to work, but it says NO WIFI CONNECTION. WTF? The laptop is working fine. I put in my password to no avail.
What should I do? call Time Warner? Call Apple? why does it not connect to my WiFi? I’ve tried everything, according to the book, and nothing. It just doesn’t turn on to the WiFi.
I am beside myself. I need this thing to work SOON.