I was practically the last one interviewed on Thursday and HR called just a few minutes ago with the good news. They need to discuss with my current supervisors but I’m expected to be at my new position on 22 May; if I got the math right, I’ll see a small increase in pay on 10 June.
The official title is Case Resolution Specialist, which means I’ll be returning to a primarily customer service position.
Forgot to mention, this will take a bit of getting used to. It’s been a long time since I was on a strict 8:30 - 5:00 schedule* and I hope there won’t be any requirement to report to HQ other than for special events. I’m not sure how to get there since the satellite building closed; the free shuttle between HQ and the satellite was part of my commute.
*Union rules. We get a half-hour lunch at no pay but two paid 15 minute breaks; virtually everyone lumps all that together to take an hour lunch.