You are, basically, an intelligent person. So why is it so difficult for you to comprehend that:
- I don’t want to have long, drawn-out discussions about messy, contentious family issues when I am at work.
- That goes double when I am under deadline pressure at work, and/or when my boss is sitting in my office.
- I pretty much don’t want to shoot the breeze with you in general (or with anyone else, for that matter) when I am at work. So if you call me to ask a quick question, please get to the point in, oh, at least 2-3 minutes or less.
- I am at home most weekday evenings, and have told you hundreds of times that if you want to talk to me about anything that is not time-sensitive, an emergency, and/or requires more than a yes or no answer, you should call me at home, not at work.
- If something is really an emergency, and I am not at my desk when you call, leave me a voice mail that actually explains why you are calling and what you want me to do about it. Otherwise, I am going to ignore your message until it is more convenient for me to do something about it, i.e. when I am not at work or otherwise committed.
- I know you are unemployed, and your time is rather flexible at the moment. That does NOT mean that mine is. I’ve been putting in fair amounts of overtime, plus I have my own stuff to take care of (as you would know if you saw the boxes still in my dining room from my move, which was 2 months ago). If you yell at me and/or hang up on me when I tell you I am too busy at work during working hours to deal with your issue right then, I am not terribly likely to call you back immediately. Therefore, you are not going to get what you want. So stop calling me at work and yelling at me.
- When you yell at me and/or hang up on me, no matter how ludicrous the reason, it gets me upset. When I am upset, I am not productive, and I make mistakes. When I make mistakes, everyone suffers, including people who don’t deserve it (like the poor people whose visas I’m trying to work on). I would like to remain employed, so stop calling me at work and yelling at me.
If you can’t deal with the above restrictions, I will completely refuse to pick up your calls when I am at work. That’s why we have a receptionist, in part: so employees can actually get their work done.
And furthermore:
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I’m sorry you lost your job, really I am. You have no idea how sorry I am. However, since you have not asked for job-hunting advice (which I’m not qualified to give, in any case, and which you probably wouldn’t listen to if I did provide it), don’t you think it’s a better use of your time to look for a job or handle your household issues than to call and give me unwanted advice about my job and/or household issues?
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How is it that you are a frail senior citizen when you want me to help you with anything requiring physical exertion, but when it comes to hiking, canoeing, or cross-country skiing, you are suddenly in excellent physical condition?
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How is it that you are overwhelmed with the mundane details of your life and of job-hunting, but you have time to take two long weekends to go camping in the past month?
Thank you for your prompt attention to these matters.