First off, **quothz **, you rock.
Second…
The Dog is fantastic! Best food and coffee ever.
What, all four of them? 
Bad, bad quothz! You didn’t come to the Dopefest !
quothz is like some sort of minor deity to me now. 
Not to veer off topic, but does that cafe have anything to do with The Black Dog bakery and cafe on Martha’s Vineyard?
Huge kudos, quothz.
I hate loath and despise bullies like these-the sort that thinks an $8.00 plate of food entitles them to humilate and degrade their waitperson.
Years ago, when I was a travel agent, I was often sent on the infamous ‘fam’ trips to learn about a destination.
My disgust reached its peak when I was in Rio and overheard a number of our group bragging that they had protested so loudly over the bill in a restaurant that it was reduced.
Mind you, when I questioned them about it, they freely admitted that the prices were listed on the menu and that no additional charges had been added to pad the bill.
The bone of contention was that the prices were reflective of a good restaurant in the U.S and they didn’t think that was appropriate “being that Brazil was a much poorer country.”
I’m sure they left everyone involved with a lovely impression of Americans.
On the same trip, at the breakfast buffet that was included in the hotel package, I was sitting next to another member of the group when she started to lay into a busboy for not bringing her coffee the instant she sat down.
I pointed out that 1) the poor guy didn’t understand a word of what she was saying and more to the point, 2) that if she’d bothered to watch what was going on for 5 seconds instead of launching into a rant, she would have realized that only the waiters (who had a very different uniform from the busboys) were serving coffee.
She shut up.
I wish I would have had quothz as a boss when I was waiting tables.
I swear by his description of the abusive customer and his wife - I waited on those two regularly right down to the fish on the car - expect I has 20 other clones of him as regulars.
I had to quit waiting tables due to the emotional strain of verbal abuse. I had one customer who upon over hearing that I was starting university to get a computer science degree and get out of waitressing who said to a table mate of his where I could overhear that I was too damn stupid, and I’d be back.
Then I had the man I dubbed the liar - who would change his mind about a lunch order and then tell me after I brought the food out that I got the order wrong - he did this at least once a week.
There were the godly men who tried to convince myself and other waitresses to sell amway or join some other MLM scam when they’d come in after church on Sunday.
About 20-25% of the clientele I waited on were these people, and despite management knowing and seeing these excesses - the only time I got away with kicking someone out is when he grabbed my rear - and I slapped the guy back - so he threw a plate at me. This man was an officer in the canadian military - dressed in his uniform behaving like that - and one of the cooks I worked with saw this - and shamed the man completely on a military level since he was a former soldier.
This place was a hotel coffee shop - and although not upscale, it was not downscale either, so I expected to be treated better than when I worked at a fish & chip joint.
By the end of the time I worked there - I’d have nightmares about work, and often wake up in a panic attack before going to work. That job nearly gave me a nervous break down before I was 23.
Sometimes I think it would be nice to run into a former customer and tell them what I really think of them.
I think that this is something that Cecil and Jesus would agree on. 
Hey quothz, I’m all for how you acted, buddy! But unfortunately every establishment can’t work like that. I wish they could, and so does my husband, the bookstore manager.
I agree 100%. The customers that cause those problems are not only unprofitable but can also cause business losses if they start disrupting other customers that are there to do real business. It is only a small subset of people that cause these same scenes and go from business to business speading their contamination. It is not as though normally civil human beings magically mutate into arrogant, stingy criminal assoholes for 10 minutes and then change back again to be normal the next time they come back again. I have had managers that didn’t hesitate to kick shitheads to the curb and the staff and other customers appreciated it and I believe the business is much better off that they are not there. Unfortunately, I know of two people in my wife’s family that are these types of people and I will never go anywhere with them.
That is not to say that the staff is not ever in error but this thread isn’t about that.
My girlfriend can attest that when you work at an ice-cream shop, the hardest thing you can make is a banana split. And people that order them can be difficult customers sometimes. One guy that ordered one kept complaining that she made it wrong, and made her dump it out into the trash and start fresh. Again and again. When he complained the fourth time, she dumped it out…
…elsewhere.
“Gee, your hair smells like dairy.”
Yep! The one thing you could do to improve the process would be to slap some entertainment on it. Maybe have a special pirate hat you wear when you burst forth from the kitchen, roar an intimidating song, pound your chest like a gorilla, etc.
We nice customers don’t just want peace: we want vengeance! Watch the tips come rolling in!
Daniel
Nope. None at all. If I recall correctly, Martha’s Black Dog predates the opening of The Black Dog on Martha’s vineyard.
What the…
I never got the memo! I subscribed to the “Tell me about Socorro” thread so that I wouldn’t miss it. I guess I just don’t spend enough time in MPSIMS.
quothz, I’m headed to Las Cruces in a couple of weeks for a wedding. I do think I’ll drop by and check out Martha’s. If you let me know what you drink, I’d be honored to buy you a sixer or bottle.