I am manager of a seasonal store. The position lasts approx, through the middle of November.
Here is the issue. One of my employees “Jane”, is married to my immediate supervisor. I am the highest level of command within the store, the boss has authority over several other stores in the area, but is not involved intimately in the day to day operations of the location. “Jane” currently consumes roughly a quarter of the available associate hours, a comparably large amount, rivaled only by myself (who doesn’t count as I’m salaried), and the assistant manager, who is full time by necessity. “Jane” is rude, grumpy, authoritarian, and increasingly outright insubordinate. On at least three occasions in the last week, she has effectively contradicted my requests for her to stop doing certain tasks, perform her assigned ones, or clock out on time. While she won’t discuss her concerns with me, (since i’m just a 28-year old “kid” who doesn’t have his “life invested” in the company) she does take every opportunity to undermine, backtalk, spy, and generally bad-mouth me to her husband and the other associates. If she disagrees with something I ask her to do as part of the day’s game plan, she’ll either refuse, call her husband to “get confirmation”, or perform the task with a terrible attitude. I have no issues with the other employees, whom get along well with myself and each other. They also find her to be intolerable, bossy, and know her to be a spy.
Company policy allows the hiring of immediate family for the temporary season, however, she is obviously the recipient of favoritism.
Talking to her is like addressing a brick wall. I’ve tried on several occasions already. Obviously, the boss simply advises me to “utilize her experience” and throws it back into my lap. I’ve also tried that, and it simply results in “Jane” becoming a little general and ordering everyone about, regardless of whatever other tasks i had assigned them to.
I’m dangerously close to racking the boat, and just sending her home next time she is blatantly insubordinate, but I’d like to keep my job for the next month or so as we can really use the money. Sticking it out, isn’t possible as she drags down the store morale to a point where nobody wants to work on shift with her.
HELP!