It started when this guy- in my day we called them Yuppies-came up to the regiters and asked to speak to a manager. For some reason I interpeted this as a request to speak to a manager. Therefor I called I manager and informed the customer (aka asshole) that he would be up momentarily.
I go back to what I was doing. Customer/Asshole then mime paradoxyms of impatiants for the next 30 seconds, and when he cannot bear the tourture I am apparantly putting him though a second longer, breaks down and ask what he has to do if he’s missing a wallet.
Well, basically, what he has to do is tell me that’s what his problem is. Yeah that would be good. Now that I know that, I refer the question to Helpful Cashier Helen, who has the keys to the lost and found drawer.
HCH checks said lost and found drawer and does not find wallet.
HCH: “Nothing has been tuned in, sir but we could take your name and and number and if…”
C/A: “Well no-ones going to turn it in now! It’s been five minutes! I can’t believe no-one knows anything!”
After a certain amount of incoherent rant it became apparent he had left his wallet on a cafe table and walked out. And came back a few minutes later and it was gone. And this was our fault.
C/A: “And I had six credit card in there and 500 dollars in cash and I have to make a plane and…”
Oh. Excuse me. Here we were thinking you were some ordinary asshole and now we know you’re some rich asshole. We’re very impressed. And…we still don’t have your wallet.
I suggest he might ask at the information desk (although anything vaulable whould have been brought up here).
He storms off. 60 seconds later he storms back.
C/A: “Apparently they were to busy on the phones to deal with me there…”
Your kidding. You mean to say they didn’t just HANG UP on whoever they were talking to? They didn’t immediatly recognize that you were THE ONLY PERSON IN THE WORLD and your problem, however self-inflicted, didn’t take precidence? What were they thinking?!?
I really shouldn’t leave the register, but I go over to info and ask if anyone’s turn in a wallet. Nope.
We don’t have it. We’d like to help you. We can appreciate what it’s like to lose six credit cards
:rolleyes: but we don’t have it. And we could do as much as we could do and take your name and…
C/A:" It’s been five minutes. No one here is helping me. No one here knows anything. Who’s the manager here?"
Okay. Because the manager will tell to something different then we’ve been telling you . Or maybe because you want to report the lack of customer sevice when we didn’t MAGICALLY PRODUCE YOUR WALLET OUT OF OUR COLLECTIVE ASSES!!!
Look. You left the wallet on a cafe table. You walked out of the store. Even if you wanted to blame Barnes and Noble for your misfourtune ( of course, being a bookstore, we have extensive crimminal background checks before you are allowed to enter, but occasionally a bad apple gets through) none of the people you’re yelling at had any damn thing to do with your wallet being lifted.
I can imagine being really upset if I lost a wallet with that much cash, but TAKING IT OUT ON PEOPLE WHO ARE NOT RESPONSIBLE (and are actully trying to help you, you jerk) IS PRETTY MUCH THE TEXTBOOK DEFINTION OF AS ASSHOLE. ASSHOLE.
You miserable self-involved arrogent schmuck. I hope somewhere there’s a petty thief thrilled with finding that much cash in one wallet. I hope he’s spending it all on Papst Blue Ribbon. I hope he’s running up thousand of dollars on your credit card on farm animal related porn and I hope the credit card company won’t let you take it off your bill because they think you look like a guy who likes farm animal realted porn. I hope whoever lifed you wallet is also a computer hacker and ruins yous life, to the point where you have to take some miserable service industry job and have to deal with people like you for the rest of your life.