I get promoted to Senior Fraud Representative. More money and assigned off the phone time. (the best benefit of all)
Every month I get between 5-10 lovely Excel spreadsheets full of accounts to analyze. High losses, touched multiple times by other reps. I autopsy them, breaking down what happened and where the fraud could have been stopped, then suggesting system upgrades/refresher training/anything to make the bleeding stop. On average, I do 20 accounts a month. It has to be done ASAP so I am not to be disturbed. This goes to the mystical men in suits so it has to be perfect.
Being idealistic, I figured a sign stating in big letters “On a Project. Please Do Not Disturb” hanging on my cube, plus the headset playing music and the glare as I stare intently at the monitor, making notes without looking down would be enough clues to others to oh, leave me the fuck alone. I was wrong.
Contestant Number One
Man across the aisle, species Offendus BodySoundium. I have never heard one human make so many gross noises. [ul]
[li]Farting[/li][li]Belching[/li][li]Throat Clearing with Bonus Hacking of Lung Cookies[/li][li]Mouthbreathing[/li][li]Tooth Sucking[/li][li]Hoarking Snot (Why blow your nose when you can inhale and swallow?[/li][/ul]
When I have a fecking Walkman on and can hear you still, something is wrong. Go see a doctor. Line your orifices with soundproof paneling and cotton balls, just stop sharing your miscellaneous noises. And for the love of Jebus, stop looking at what you do manage to hack/blow out! What do you expect, cash and prizes? Has anything besides mucus come out? Ever?
Contestant Number Two
The Girl Who Can’t Figure Out Anything Remotely Technical. If there are any problems with anything, from the stapler to the elevator, she comes to me. “hardy, the printer isn’t working, can YOU fix it?” Does she look at the handy dandy lcd monitor? No, because hardy can magically determine the problem from her desk. And god forbid the printer need paper. It’s amusing to watch her try to figure out how to do it, kind of like giving a monkey a Rubik’s Cube. They have no clue but make the cutest faces trying, goshdarnit. She actually asked me today to reset her password. Why call Tech Support? Hardy has magical powers!
Contestant Number Three
The Person Who Cannot Get To The Fucking Point Without A Firm Kick In The Ass. My personal favorite. :rolleyes: It’s bad enough you’re interrupting me when I have to get my stuff done, but get to the fucking point, ok? Don’t come up to me and say “Umm, I have this account,umm the card is blue, ummm the customer’s name is Spanky McSpankerton,
umm he’s allergic to celery…”. Just say what the problem is! How difficult is to say “I have an account and the problem is ___?” Don’t spin me a fable while I get a GPS to locate the point and the approximate ETA of you getting anywhere near it. My roots are growing in while you talk.
I should have asked for permission to whack people with a Whiffle Ball bat when I got promoted. No face shots, just warning blows to the ass. I can edit the sign to read “Offenders will Get One Warning, Then POW”. The thought of that is the only thing keeping me from writing “Fuckwaffle” on their foreheads in White-Out or changing their screensavers to say “Clownhumpers RULE!”
I love my job, I love my job…