PIZZA STORY TIME!
We had two pizzas tonight (diff. customers) that came out back to back, so they got nicknames:
- Large deluxe, extra sauce, light cheese
- Large deluxe, extra sauce, extra cheese
The first was nicknamed “Flat soup” and the other was “Flat stew.” Because that’s what they looked like, being made.
Yes, your weird-ass orders get affectionate nicknames back of house sometimes - how else are we gonna keep things straight?
(I have heard shouting: “How much longer, for that half black onion .. uh, it’s got onions and green olives … okay, large weird veggie thingamajig?” We just need to know how close to coming outta the oven, so we can route the line accordingly.)
“Flat stew” was a
to cook and slice. Messy, greasy. PITA to slice & bag.
“Flat soup” was, according to the Oven Masters, “no biggie.” Just looked a bit strange, not like our usual.
Fun
fact! Double-everything deluxe is called a “birthday cake” cuz that’s what it looks like going in. Pile that many toppings up .. “oh, and can you cook that a little extra?”
Honey, we’re gonna have to .. that much pepperoni grease and mushroom juice is gonna need some more time to cook if you don’t want a soggy crust.
Management just started customer rewards punch cards. Yay!
One lady called to check on her order, that she’d called in five minutes earlier. Yes, we already talked to you, your food is almost but not quite yet ready. (We got this. Honey, we ring thousands $$ a night, we can handle your one small deluxe, please calm down. It takes at least seven minutes from when we talk to you.)
She shows up, I get her rung up, ask if she’d like one of our new reward cards.
She looked at me with the concerned face of someone who’d been casually offered an envelope of anthrax, and whispered, “Do I need to download some .. app or something .. to my phone?”
I handed her a cardboard business card, with one stamp already on it, and explained that it’s paper and ink. Old skool.
The look of relief on her face …
“… here’s your pizza, have a good night.”
Jeebus, lady, it’s a punch card, not a rabid raccoon.