The Sad Saga of the Crusty Bread
Overheard a ticket being marked “red star” which means one of us has to walk an order - or usually, part of an order - directly out to a parked car.
(This usually means someone effed something up. If everything goes smoothly, the whole order is handed directly out the window & then the line moves along.)
Hear chatter behind me from the kitchen about a crusty bread that is coming out a bit late. Keep doin’ what I’m doing, and then to my left I hear, “Oh, shit. I dropped it.”
Damn crusty bread is upside down on the floor. Gotta re-make, and this now takes priority over the (stacking up) tickets we’ve got going.
Right about then, my manager asks me to take over the drive-thru window so the girl mostly handling it can get her break.
I step into cash register zone to greet the fray line out into the street, get a couple orders going, and suddenly someone WALKS up to the window. In front of a line of cars.
(Don’t do that.)
Asks semi politely about her C.B. I told her I’ll check on it, as soon as I finish this transaction (I’m 90% through getting change and handing out an order for the guy in the car at my, yanno, drive-thru window.)
Finish that, turn around, and holla out, “How much longer on that crusty re-make?”
And Oven Guy goes, “Oh, shit, I forgot about it.”
Now, Oven Guy is a jokester. The entire kitchen thought he was yanking our chain … until he pulls out this burnt-to-shit hockey puck.
Right then, the customer’s husband WALKS up to the drive-thru. “Can we pick up the rest of our order now?!?”
“We will bring it out to you as soon as it’s ready.”
“That’s what they told us like twenty minutes ago!”
(Dude. You don’t want the one face-down on the floor, and you don’t want the burnt one. I didn’t drop your frigging food, and I didn’t burn it. Please don’t shoot the messenger … I’m already gonna get shit from the entire line of cars sitting in oncoming traffic about why our line is taking so long.)
^^ was somehow encapsulated into one short sigh.
Okay, gotta go. Thanks for coming to my TED talk. 