Backstory: I am a quilter, and I’ve been buying fabric at the same store for about 10 years now. That means little, since a new owner bought the place about 18 months ago. My husband was mostly unemployed for a lot of 2009, so I haven’t been buying much fabric, but the owner should recognize me, and the other people who work there all know me well.
Today I went in to think about spending my Christmas present gift certificate. The clerk, who I know fairly well, asked if I had the store bag and told me about the new incentive program, which is a Chico bag that gets you a 10% discount. It replaced the old punch-card incentive program, which they got rid of two months ago.
Hang on–I didn’t hear about that, and I had $10 to go on my (giant) punch card, after which I was supposed to get $40 in merchandise. Yes, they did announce it on their newsletter, but I’ve been dropped off their mailing list (don’t know why, new ownership?).
I was really pretty upset at this news and left without buying anything; the fun had gone out of it. I’m wondering if it would be reasonable to call the owner and ask her to honor the punch card, given how close I was to finishing. Probably it’s idiotic and I should just forget about it, huh?