Well, you can’t be too terribly smart if you aren’t capable of understanding that those two things taken together obviously mean, “If you must complain, do so in the Pit; if you’re here mainly to complain, don’t bother.” They are in no way mutually exclusive or contradictory.
That makes perfect sense. Think of this message board as a dinner party to which you have been invited. If you need to piss, go to the bathroom. But if you came here with the intent of spending all evening pissing on the table, the food, the guests, the hosts… then FUCK OFF.
I think the owner of a coffee shop or a bookstore would sound perfectly sensible saying that, don’t you?
I’ve complained an awful lot more than many people here, and more than a few people have been banned for complaining far less than I’ve complained. Complaining isn’t why I’m here, but when I do it, I (99.9% of the time, at least) know to do it here.