Slang term for an abusive insurance practice

What is the industry slang term for the practice by an insurance company of repeatedly denying a valid claim, hoping it goes away?

I saw it one time on a website dedicated to documenting crooked insurance companies, but I can’t find it anymore…

%#@^* you f#%@% b##$%

The last two words.

Vexatious refusal?

Vexatious Refusal is the situation, but there is an insider’s term for it that is much more to the point, and snottier.

To make analogies, ‘slam’ and ‘cram’ are slang terms for US phone company practices,