Strange print problem with Safari

My husband uses Firefox with his G-4 Mac most of the time, but last night he was using Safari. He has a Epson printer. He was at a Local county website to download a job application and other forms.

When he printed the form it printed backwards! WHY?

The form was readable on the screen, but when printed, it was only readable held up to the light through the page.

When he downloaded it to Adobe as a PDF, it printed just fine.

Weird, I’ve never seen that problem before. I even tried printing something with the “Reverse Page Orientation” option checked (under Layout) and it wouldn’t do it. Would you mind posting a link to the county website so I can try it?

King County Public Safety website. Scroll down to the “APPLICANT WAIVER” link. It’s a PDF.

The backward print was directly from the on-line PDF. He used the print command from the Safari tool bar.

I just tried it on my G-5 with my Canon printer and it crashed Safari.

Thanks for any insight.

Wow. Here’s another strange turn. When I tried to print using the print icon on the Safari tool bar, it crashed Safari three times. Then I used the keyboard command and it printed fine. :confused: :confused: :confused:

Leopard or Tiger?

I just went there and the in-browser view of the PDF looks fine and I clicked “Print” and the preview image of the page looks fine. The browser didn’t crash either.

Does it look nice when you look at the little preview page on the printer dialog?

My “toner low” light is already on, so I don’t want to waste any precious toner to see if an actual print comes out as a negative.

Ok, I’ve printed out the Applicant Waiver form 3 different ways and Safari isn’t crashing and the print looks normal. But I have some ideas for you:

Since you said you used the “Safari tool bar” I’m guessing that you’ve got either Adobe Reader or Acrobat professional installed. is that true? (Safari by default doesnt’ have a print toolbar). So, I’m thinking you might have an old version of Adobe Reader that is screwing things up. You could try to upgrade it. Download is available from Adobe here.

Rather than upgrading you could also disable the Adobe Reader Safari plugin by following the steps on this page … go to the step called “To display PDFs using the built-in WebKit PDF viewer for Safari”. (Be sure to restart Safari after making the change). This will remove Adobe Reader from the equation.

I’ve tried it both through Acrobat and through Safari and it works fine for me, so hopefully if you upgrade or use Safari’s PDF viewer, then it’ll be fine.

If you still have problems, let me know what versions of OSX and Adobe Reader you’re using :slight_smile:

Good luck!!

Thanks for the suggestions. I do have Adobe Reader, but it’s the most current. I updated less than a month ago.

Hubby reloaded Safari and now can’t duplicate the problem. If I didn’t have the sheet of paper in my hand, I wouldn’t believe it happened.

Our OS is 10.4.11, Safari is 3.1.1 and Acrobat is 8.0. I’m pretty sure those are all current for our processors.

I will try disabling the Adobe plug-in.

minor7flat5, that was the strangest part. The page on the screen looked fine. He didn’t use the preview window, so I don’t know about that.

It happened again! Under completely different circumstances. He was just printing a list from AppleWorks. He checked the page setup, changed the printer selection form “any” to his specific printer. No problem. Then he changed back to any and couldn’t reproduce the problem.

WAG: Is the printer going south? It’s an Epson 820i. It’s 4or 5 years old.