Stupid pizza place employees

The BBQ Pit
1

Yesterday at work when I decided to take my lunch brake I when to the pizza place, Port Pizza, there in Port Jefferson where I work. I always love to get mozzarella sticks with one slice of pizza, they were all out of mozzarella sticks last week when I tried to get them and figured they had them this week. Nope, still out. I hate that crap! Keep up to date on your stock darn it!! Isn’t that what your paid to do!?!? That’s not what really pissed me off though, I asked for two slices of pizza instead. I saw two slices of pizza with two huge air bubbles (one big bubble on each slice) that looked like it almost covered ¼ of each one. Among the whole pizza that those two were, they were sort of cut away from the rest of the pizza on the tray, I just knew they were going to grab those two and I hate the bubbles. The very same thing happened the last time I went in. This time I was going to speak up and ask that I do not get slices with bubbles.

The young looking boy (probably 16 or so) who was working there (who looked like he didn’t want to be there) grabbed the very two I didn’t want. So, right then and there I spoke up and said, “Wait! Excuse me!” As he was walking in the opposite direction from me toward the oven with the slices he turned around, then I politely asked, “Can I have other slices instead? I don’t like the bubbles.” He then put those two back and took another two and put those in the oven. If I didn’t know better I’d say he seemed pissed off at me, I could sense it. He looked like he hated his job and didn’t want to be there in the first place. Then why the heck are you working there you loser!? I’ve never seen this kid before, but I don’t know if this is how he always is or not. He sort of slammed the oven door rather loudly and then kind of threw the pizza cutter on the counter. The heck is his problem? He didn’t look very happy either. Again, I don’t know if it was because of me or if that is his style of closing oven doors and throwing pizza cutters to the counter. Even so, when you are in a public place dealing with customers you do not portray yourself as such a rude looking loser.

There were two other customers in there waiting for their order, I don’t know what they thought of me speaking up about the bubbles. I kind of sensed that they probably thought it was ridiculous, some guy who was almost behind me was kind of looking at my direction. I don’t know for sure, but at the corner of my eye it looked like it. Maybe they didn’t give it a thought, it could have been just me since I was thinking it was ridiculous of myself to speak up about something so stupid. But you want to know what? Whichever one it was I really didn’t care, I really didn’t. I am the customer I am entitled to what I want for my money. I’m always an easygoing customer, I never give people a hard time at all. I avoid conflicts as much as I possibly can. Although like today, when it comes down to crappy looking slices of pizza sitting next to other ones that look like they should be made, I’m not going to keep my mouth shut for that one. The thing I asked for isn’t even asking for that much and I still get an attitude. Unbelievable.

The food really didn’t bother me, it didn’t really bother me to ask. What really bothered me is the person working there and his attitude. I hope he gets fired he doesn’t belong there. After he handed me bag with the pizza I politely (and I made sure I was as polite as I could be) said, “Thank you.” He then in a very low toned unhappy sounding voice said, “Sure.”

What a loser. That really makes me mad. When I got back to the office I just drowned out my annoyed mood by surfing thought the Internet while eating and listing to my online radio station like I have on all day at work. Sure, I wrote a lot about one stupid little thing, but the attitude of one person can have that type of an effect one someone. It’s even worse when the person is dealing with a customer, acting like that is a big no no in the business world.

Yes, I was nothing but polite the whole time. I do not like showing an attitude in public and/or to strangers. I’m very polite and quiet in public, and I smile. 9 times out of 10 I don’t get a smile back, but I sometimes can get a smile out of people.

Every time I go to that pizza place I’m always wishing more and more not to go back, one of these days I’m actually going to decided never to go back there again. I hate the people who work there they are always such losers. Except the owner Mike, he’s the nice guy, but I never see him in there anymore. Figures, it has to be the nice guy who’s never there anymore.

Okay, so this whole thing really is stupid to be angry about, it didn’t ruin my day or anything. I just can’t believe that “dude with the attitude.” Just isn’t right.

Anyway, that’s my rant of the day.

2

Please excuse the typos in my message, I’m up too late today.

3

I dunno, maybe he’d like to sit in an office and surf the web while listening to his favorite music all day, rather than have his head in a frigging pizza oven. I worked sales for 4 years, and I can assure you that it’s very hard to maintain that shit-eating customer service grin and happy demeanor all day.

I think it’s too bad you took the brunt of his displeasure with his job, but cut the guy some slack. I was stuck in my sales job for 4 years during college, because it offered flexible hours that I couldn’t get with any better paying jobs.

4

I think the problem is that a lot of these working kids haven’t been consumers long enough to form specific opinions about what they like or dislike in the way of service and food. Or they only know bad service, so they don’t think they’re doing anything wrong. Adults understand that people may not want a slice of pizza with one huge bubble on it, or an Egg McMuffin where the cheese hangs completely off one side of the muffin and the egg hangs precariously off the other. Our piddly concerns have no place in kids ‘whatever’ lives.

I can remember growing up in Jersey, when we went to the pizza place, the guy making and serving the pizza was a middle aged Italian guy who spoke broken English and made and served food with a passion. If there were only burnt or small slices left in the pan, he would take out a fresh pie and give you a great steaming slice without having to be asked. Do places like that exist anymore?

5

Shane:

While you may think you and the attitude you have are unique and deserve recognition, I can assure you that that “kid” as probably seen about 1000 other people like you. Trust me, people like you have probably worn him down to that point.
Serving in the Pizza biz for 3 years myself, I can attest to the fact that you’ll get tens of thousands of customers. Not all of them are polite, and understanding. After awhile you get tired of it.
Perhaps you’d like to step behind the counter and give it a shot?

6

First, those “losers” are not the ones in charge of ordering stock-that’s up to managment, owners, etc etc.

Second, he grabbed two pieces with crust bubbles. Big fucking deal-I LIKE crust bubbles.

Third-I wish you could be forced to work at that place for one year.

7

THAT’S IT?!?!?! That’s your rant? Let’s go over this:

  • You ask for 2 pieces of pie, the kid behind the counter grabs the 2 most convenient pieces.

  • You do not like those pieces because of bubbles, and ask for 2 different pieces

  • The ‘stupid’ kid gets you your two different pieces, heats them up and gives them to you

You’re ranting because he wasn’t Mr. Chipper? He didn’t dance and smile and sing you a little song with your order? You’re mad because you ‘think’ he was pissed off at you? :rolleyes:

This kid’s pumping out pizza slices for $6/hr, and you want ‘happy’? C’mon, just take your friggin slices, and go on your way.

8

Maybe I “haven’t been a consumer long enough”, but I don’t think the kid did anything wrong, myself. He served you your pizza then had to listen to you complain about how he served you the “wrong” slices, while a line of customers formed behind you. Instead of doing what he was probably tempted to do, which is say, “Look, buddy, I served you your damn pizza.”, he complied with your request, and served you the two slices you preferred. Are you arguing that because it seemed to you he acted as if he had a bad attitude, your day was ruined? Wow, talk about projection.

9

No, I said wasn’t.

10

What a damn shame. Try working a service job sometime and see how long you manage to stay happy. We’re talking about a job were the only benny might be free pizza, if managment doesn’t make you pay for it. And at lunchtime, anything that slows you down is an annoyance, because the line of people behind you is now going to be pissed at him for how long it’s gonna take to get their food. Weak rant. Get some empathy.

11

You’re not the first person to say that, but that’s bullshit. “Oh, but its a shitty job” is no excuse. If you hate your fuckin’ job and have an attitude, leave. Shane didn’t go there to spend $5 to get some attitude from pizza boy, he went there for 2 pieces of pizza. Shitty job or not, someone in a customer service field shouldn’t SLAM the oven because he’s not happy about his customers “reasonable” request.

While the mozza sticks are probably not 16 y.o. pizza boys job, I do agree that while he doesn’t have to be smiley and cheerful all the time he certainly shouldn’t be rude.

I hate that fucking attitude. “Why are you mad at him??? Its a shitty job. Why don’t YOU do it instead of complaining.” Oh fuck off, nobody forced pizza jockey to take that job (unless he is working under slave labor to pay off his debt for getting smuggled into the country). You go into a job like that KNOWING your going to be in front of a hot oven day in/day out and working with the public. Don’t like it? Leave. Other people leave their shit jobs all the time.

You may want to go someother place next time, Shane.

12

My heavens, but you people can be harsh sometimes. The poor chap merely mentions that he felt put upon to be served with attitude and you start shouting at him that he should get behind the counter and give it a go?

Shane was polite, he didn’t make an issue out of his request - he even said that it wasn’t being given the “wrong” pieces that bothered him! He just didn’t like being made to feel like a bastard for having particular tastes.

I rather liked the rant, myself. It reminded me of Butters from South Park.

And everyone in this thread needs to read this

pan

13

This is a problem. Not his problem, but a problem. Whose problem? Oh, we shall see. We shall see.

::Wondering if school has started yet.:: It has here.

And I kind of masturbated last night but didn’t sort of come. No harm, no foul I say. So, why didn’t you use the old Jedi mind trick on him? Just how pissed off was he, exactly, that you could tell without him actually telling you anything? Maybe his entire family died last night in a horrible car wreck and yet he had the employee loyalty to work his shift. I for one applaud him.

Ah, more Jedi mind tricks. If he was “almost” behind you, he had to be looking towards you. Unless he’s standing ass backwards and contemplating making a break for the door, looking towards you is the only option. Maybe they’re all just out to get you.

Crap. Looks like they are. RUUUUUUUUUN!!!

[scratchy voiced movie preview announcer]
“In a world…”

“…where justice is a forgotten concept…”

“…where apathy rules us all…”

“…one man has said ‘enough.’”

“This fall, join Shane on the greatest adventure ever.”

“‘Slice This!’ coming soon to pizza shops everywhere”
[/scratchy voiced movie preview announcer]

Um…hmm…I don’t know what to say to this. No wait. I do. ARE YOU OUT OF YOUR FUCKING MIND? You want someone to be tossed on his ass because he “kind of” slammed the door and “sort of” tossed the slicer to the side? Or was it the other way around? Fucking christ on an erector set, are you going to sue the evil eyed customers for intentional infliction of emotional distress? You can you know. Those bastards. This is why we need death squads, I tell you.

No, if you were as polite as you could be you’d be taking him in the storage room and fellating him. There’d be room, what with it unencombered by mozzarella sticks and all.

Must…restrain…obvious…answer…

Here’s the crux of the problem right here. Let me be serious for a moment. No wait, I’ve been serious this entire time. Let me be super serious right here. The problem isn’t that the “nice guy” isn’t in the store. The problem is that the OWNER!!! isn’t in the store. Ever wonder why supplies are out and employee moral may be down? No one’s there to correct anything.

Didn’t ruin your day but you want the kid fired? Wow, I’d hate to see what you do when something really pisses you off.

14

That kid you descibed could be me. I’m sixteen, work at a pizza place on LI (not Port Pizza though) and hate my job. What do you think, we wake up in the morning and go “Oh Boy Gee Golly I Can’t WAIT to Work for Crumbs at the Pizza Place!”?

I have the same job as that kid. Its very boring, and very redundant. Then we have pricks breathing down our necks about the heat, texture, and taste of the pizza. The only reason we’re there is because we are forced to get summer jobs.

Its easy to get in a bad mood. I try to be polite (I’m a fairly patient and polite person by nature) but I’ve been tempted to just snap and yell at people placing orders. Some people are just very rude. Others are just idiots.

I’m not mad at YOU Shane. I’m just trying to give you some perspecitve so you can appreciate how much the job sucks.

15

Not even $6. More like 5.15 for me.

Fuck you. I was forced to do that job, by my parents.

16

How much did you pay for this pizza?

If it was a six buck slice of pizza, perhaps then the pizza place can afford to discard all of the somewhat less pretty slices. Perhaps they could afford to attract experienced personnel who feel truely gratified working their job. Perhaps they could hire a supply cheif, instead of it being the responsibility of the manager (when he is not doing every single other darn thing related to the store).

I doubt you bought a six buck slice of pizza. You most likely paid a low price, and got low price service. Unless you are willing to fork out more cash, deal with it and eat your freaking pizza.

You are probably one of those people that comes in to my video store and complains about every stupid worthless thing. You complain when a movie is out of stock (yeah, maybe if you didn’t wait till ten o’clock on a Saturday night you could have got it), you complain about the return policy (what, we are just supposed to give you a movie and say “bring it back whenever?”), you complain that I don’t know what the latest Hollywood money grub o’matik movie is about (I can tell you everything you want to know about just about any other kind of movie), you complain that you can’t use a store-specific coupon at other stores (it is something for free goddammit…be grateful). I hate people like you. We do hate you. We laugh about you behind your back. We write nasty notes about you on your account. You are being mocked throughought the service economy,

You probably tip poorly at restraunts, too. In fact, I think you enjoy it. You love being a consumer- it gives you a nice excuse for a power trip. I hope you enjoy that power trip with the bits of spit that inevitable end up in your food.

Service employees have to deal with this shit on a daily basis. When will people get it through their heads that service employess are not slaves. They are not here to fulfill your every whim. We are here to sling your pizza, slog your videos and wash your car. Don’t expect too much else. And you know what- we do hate these jobs. You’d hate it too if you were expected to eat shit with a smile for minimum wage. But, for whatever reason, we are stuck. I am stuck because I needed a job willing to hire me for only three months. Other people need the flexible hours, or just need more experience before they can get a better job.

You don’t like that attitude? Tough! Owners keep hiring our sullen asses because we are willing to work for ten percent of nothing. And that is what enables you to enjoy a buck twenty five slice of pizza instead of a six buck one.

And if your bubble hating pansy ass don’t like that, well, fuck you.

17

No. FUCK YOU. If you hate it so fucking much ask your parents if you can get another job. If they are like any other reasonable parent on the face of the planet they just want you to have a job. Not ONLY a job at Pappa Joes Greasy and Crumbly Pizza. If for some reason they won’t let you, that doesn’t mean you can take it out on customers for a totally legit request you little fuckface.

A little advice,

Graduate school, get some post secondary education that you can actually use. That way, you aren’t always stuck in shit jobs like the one you have now.

18

You all are throwing out some really good points, both those who are with me and those against me (if that’s a valid way to put it). I pretty much agree with a lot of what is said. But, do you really feel it’s necessary to flame me? You can show me the error of my way of thinking with this whole subject without getting nasty. Other then that, I understand all the comments.

BTW, I’m not one who always complains at all. I usually just take what I get. But, that day I just decided to ask for some other pieces instead, that’s really not asking for much. Among being annoyed inside, I still always portray myself as polite.

19

Dear Shane,
Hi, my name is _____. I work for Port Pizza. I humbly apologize for the heinous crime of being out of cheesesticks when you wanted them. I now assume full responsibility for something that wasn’t my fault in the first place.

I feel just terrible about almost giving you the two most easily accessible slices of pizza on the tray. I should have been psychic enough to know you were going to wait until after I’d already served the pizza to tell me which ones you didn’t want. From now on, I vow to spend at least two minutes per customer inspecting each and every slice for any imperfections before serving them.

Please forgive me for shutting the oven door in a manner you found offensive. I swear to you, my loyal pizza eater, that I will never shut an oven door again when I’m in a hurry and can’t assure that it closes in a quiet and dignified manner. As far as the pizza cutter goes, it has a mind of its own and just laughs at me when I tell it to be quiet.

My attitude that day was unforgivable. You’re absolutely right to call me stupid. You’re absolutely right to call me a loser. You’re absolutely right to hope I’m fired for the suffering I put you through. The five dollars you spent entitles you to call me anything you want, right?

Please don’t stop coming to Port Pizza! That would really be the kick in the ass for me! Your continued patronage is the reason I get up in the morning, put on my Port Pizza hat, and say to myself “I LOVE MY JOB!” (Besides, the customers in line behind you said they hadn’t laughed so hard in weeks. Who will entertain them?)

All I can do is hope you find it in your heart to look past my social and moral shortcomings and, someday, forgive me and all the others out there like me who work crappy jobs for crappy pay and can’t reach the customer’s asses from our positions behind the counter to kiss them properly.

20

What on earth are you all talking about? The kid acted like a dick! If he doesn’t like making pizza, then he can take a fucking hike! Shane made a perfectly reasonable request to not get substandard pizza for his hard-earned cash. The kid decided to make the experience unpleasant for his customer. Yeah, I suppose I would also rather be skateboarding, swimming and getting laid, but such are the responsibilities of earning money in the real world.

I worked in a customer service job for several years and had to put up with customers who would make your hair stand on end. I was always polite to customers who were polite to me. But If they acted like assholes, I treated them as equals. I didn’t bring my personal problems to work with me.

–Nut
“I regret to say that we of the FBI are powerless to act in cases of oral-genital intimacy
unless it has in some way obstructed interstate commerce” - J Edgar Hoover