Ok, just a little beginning info: I work at Cost Plus World Market. We have a return policy that will basically take almost anything back, I don’t care why you don’t like it just as long as it’s not of fire or something. If you don’t have a receipt, we will totally give you store credit.
So here I am on the register after working for a while, covering other people’s shifts and so on, when this lady walks in. From the moment I set my eyes on her I knew there’d be trouble. Everything went into slow motion, the lights blared red, and a few french horns blasted “DUN DUN DUNNN” behind me.
She walks up to the counter, CUTS IN FRONT OF THREE WAITING CUSTOMERS, and proceeds to toss out this shit:
Her: “I was just at you other store and I bought some outdoor furniture and they didn’t give me my discount!”
Me: stares “Uhh, ok…?”
Her: “Well? Aren’t you going to give it to me? I don’t have all day, I’m late for work.”
Me: “Ok well ma’am, I need to check your receipt and then return everything, and re-ring you up with the discount, so if you’d just-”
Her: “Oh for Christ’s sake! Can’t you just call the other store and verify it with them and give me the money?”
Me: “What? No.”
Her: “Oh, gee, you don’t know how?”
Me: glance to the other customers who all have the same “Wtf, lady?” look on their faces “Let me call a manager up here and maybe she can help you out more.”
Her: “So now you can’t do anything?”
Me: “I couldn’t to begin with…”
Anyway, so I tried to call a manager up, but she wasn’t available for some stupid fucking reason, so I just told the lady to wait aside. I start ringing everyone else up, and she walks around the register and keeps on bitching to me about the discount! Now let me just say that from what she showed me of her purchase, her discount would be only $25 off of about $450.
She kept blabbing behind me so I turned around, picked up the phone, dialed the other store, and handed her the receiver.
Me: “There’s nothing I can do for you here, so you can tell them what you need.”
She just looked at me increduously.
After that, I had to leave because, of course, she came in 5 minutes before I had to clock out. I found out that they told her the same thing I said, and to go to the other store to get her money.
As a side note, all our stores have seperate sales. That is, we can’t give or take money from the things they sell and vice versa. So there really was nothin I could do! She said she thought I was lying, and I just sighed and walked away.
Waaaalllked away.
Oh yeah, she came in three more time over the next 4 days with the same bitching. I have no idea why. 
(If there are typos, then oh well because I am tired and pissed off! 
)
