She can afford $450 worth of outdoor furniture. Duh.
[and duh on me. I just noticed Duck Duck Goose’s post.]
That’s really not much by most standards. It’s more than I’ll pay, but that’s because I’m married to Mr. Plastic Chairs and A Bucket to Park Your Drink On. We could do better.
Thirded. Pushy broads get their way because meek (read: not T_Square) people let them.
I had a tenant assure me that “his” lawyer said I had to accept his rent check after the due date because Florida requires a five day grace period on rent checks.
I checked with “my” lawyer (actually, an attorney who lets you e-mail quick questions for quick answers) and he said Florida does not require a grace period on rent checks, that if the due date is stated in the lease, that is the due date.
I explained this to the tenant while explaining a late fee would be charged on his next month’s rent. Never heard a peep about it again (we ended up having to evict him, but that’s another matter.)
A close reading suggests that she could afford only $425 worth of outdoor furniture. 
A lot of times when customers are this insistent and try to rush you, it’s 'cause they’re trying to totally scam you. It can work with some more easily intimidated employees who might feel they have to doa refund. (although, nowdays, with the computerized registers, it’s a lot less easy to pull off that type of scam) Since she came in on other days, I’m even more suspicious…
The best root beer I ever had was from a microbrewery. So there. 
I’ll second or third this. Had I been one of those who were standing in line when you allowed her to interrupt the queue, I would have been pissed, possibly to the extent of dropping my merchandise and leaving the store, or perhaps coming back here and starting a pit thread about the cashier who allowed someone to cut in line.
I guess you guys haven’t checked out the prices of outdoor furniture recently. She may or may not be rich, but this isn’t much evidence.
I love Cost Plus also, by the way. Where else can you get vegamite around here for a Christmas stocking gift? Great place.
Exactly. Being a bully is a common tactic used by ripoff artists. Some are smooth; some are abusive. I’d be willing to bet that’s exactly what this woman was doing: she didn’t have an actual transaction; she just wanted fifty bucks out of your till.
ETA: I also am a fan of Cost Plus. Bought some shelves there a couple of months ago. And wine. And mugs. And place mats. And some cute little dried pasta thingies.
First let me applaud the OP for incredible restraint. Had that been me I’d be looking for a new job right now because I would have told that bitch what for.
I remember once I worked at this Mom and Pop pizza joint. The owner had a thick Italian accent and basicaly carried himself as if he were a character right out of “Goodfellas”
One night a lady called in:
Her: “How many slices does your large pizza have?”
Me: “I’m not sure but it’s an 18” pizza"
Her: " I DIDN’T ASK YOU HOW BIG THE PIZZA IS I ASKED YOU HOW MANY SLICES DOES IT HAVE?!"
Me: :rolleyes: “I don’t know. hold on. [I then asked a fellow coworker how many slices does a large pizza have; he didn’t know either] I’m not really sure mam, I’m going to guess eight” (I was right BTW)
Her: “YOUR GOING TO GUESS? ARE YOU A FUCKING MORON?”
Me: “Well mam it’s an 18” pizza. How many slices would you LIKE it to have and I will personally cut it for you."
Her: “Ugh! LET ME TALK TO YOUR MANAGER!!”
I then proceed to get the owner on the phone. I don’t know what was said on her end of the line but I Do know that it took the owner all of about 5 seconds of hearing this lady before he promptly told her: “FAWK YOU LADY!” he then hung up the phone.
Afterwords he told us (the employees): "You don’t have to take no shit off the customers. If they call in acting like jerk-offs; tell’em to kiss your ass!’
This all said with that classic Mafia style accent which makes this all the more funny.
I loved that man!
I was going to post exactly that. Its very annoying to see people who pull shit like this to get absolutely anything other than “ma’am im going to have to ask you to get in the back of the line”.
I would assume rich because of her attitude that people should do what she says. NOW. And it’s often the people who can afford it the most who’ll quibble over $25 that they should have seen to when and where appropriate.
I used to work for a Marriott hotel and I swear to God that Mr. Marriott, the company’s owner and president, must have had 1,202 good friends and neighbors and in-laws and every single one of them just happened to walk into the Courtyards where I worked in Montgomery and Columbus GA. I know they were his friends and neighbors and in-laws because invariably when told “no, we don’t have a $32 rate available” or “no, we can’t give you a room when we have a full house checking in [and in fact are overbooked, but I didn’t tell them that]” or “no, I can’t let you in when your credit cards have all been declined”, you’d get crap like “I KNOW MR. MARRIOTT PERSONALLY! HE’S MY SON’S FATHER-IN-LAW/NEXT-DOOR NEIGHBOR/EX-ARMY BUDDY/WE GO TO THE SAME MORMON SYNAGOGUE TOGETHER/HIS WIFE WAS SURROGATE MOTHER TO MY SON/I ONCE SAVED HIM FROM DROWNING DURING A FIRE/I USED TO BE HIS ADMIN ASSISTANT/HE KNOCKED UP MY 15 YEAR OLD DAUGHTER AS A PERSONAL FAVOR/RANDOM SHIT HERE” and it was followed with how they were going to call him and get my ass chewed (“Oh God almighty! I’ll lose my $4.75 per hour job! Wherever will I find another job making that kind of money in one of the dozen hotels on this block!”) or sued (“Hon, I’m two months behind on the payments to my 4 year old Yugo, good luck getting anything”) or Mr. Marriott (who was well over 40 feet tall and could hear every conversation on Earth) was going to land on the roof of the hotel on his winged llama-dachshund and personally take my head off with his sword of ice and fire. Amazingly, I guess God was just totally on my side, Mr. Marriott never came by or even called to avenge his friends/neighbors/relatives/baby-mamas that we so insulted.
Sorry, SHAKES, I’ve got to say that I think the lady had a point. (Not that that’s an excuse for her rudeness.) How many slices is a pretty standard question in the pizza business. “We normally cut it into 8 slices.” How hard is that?
WTF? Why are you trying to stir up trouble with me? How could anything I said be misconstrued as offensive? I am dating a girl who has made the decision to quit drinking, and I am supporting her by doing the same. What’s the big deal, and why should it be any of your business? Fuck you, shiteyes.
EDIT: Yes, there, now I’ve said something offensive.
Did you ever see the furniture because I kind of think she just found the receipt and thought she could scam the store out of the money.
Hungover?
Seriously, where did this come from?
Of course she was rich. I’ve been doing rich-white-person customer service on and on for like 25 years. I love the guys who are used to negotiating billion dollar deals and then use the same “tactics” to contest a $1.50 late fee. Or the women who call on that assertiveness training class they took at work:
Me: “It looks like the previous customer damaged this disc. Can I help you find something else?”
Her: “But I want that movie.”
Me: “Well, we only have one copy, we’ll have to order a replacement. It will probably be here by Friday.”
Her: “That’s unacceptable.”
Me: ::blink:: ::blink::
I LOVE that “that’s unacceptable” thing, when it’s used in a situation that simply is what it is, and usually for an extremely minor issue. Anyone who uses the phrase “that’s unacceptable” in a video store context will be laughed at when they leave the store.
Um, anybody who has a basic understanding of math would know about how many people an 18" pizza would feed.
I could have cut the thing into a hundred pieces does that mean it would feed a hundred people? (adequetly?)
I agree with the posters who believe the “woman” in question was a scam artist. Scam artists often try to appear more important than they are and use that to browbeat you into goofing up and giving them cash to get them out of your hair.
Oh, and if she came around the desk, I’d kneecap her crazy ass. (Or have security do it.)
I like all of your rant except the “rich” part. I dealt with some of the world’s greatest assholes as a hourly wage slave at K-Mart. One guy, I swear, was going to take a swing at me because we ran out of $9 toasters and I had the nerve to offer him a rain check.