Two questions for iPad users/experts (sorry, long)

I have been using computers for 35 years, and while not a great lover of Windows, am so immersed in it that never did try a Mac, although I readily admit they have been very good, especially with graphics.

Anyhow, a couple of years ago my wife got an iPad2, primarily because she is an artist and wanted to take and display photos of her works. The iPad is excellent for this, although I wish they had somehow put a tripod socket on the case.

She has never wanted anything to do with computers, so the whole concept of getting apps, going online, etc was new, but have been able to help her figure out most things, and now she is getting along well.

The one we got has only wifi, as she seldom takes it anywhere, and when she does, uses it mostly to show the pics of her paintings to others.

We will be moving soon, and there may be a period when I won’t be able to set up my computer and the Gateway modem/router for wifi. So, she is thinkiing of upgrading to a later model with 4G

Looking at the later iPads, we can figure out how much memory, and what kind of 4G we want.

We picked the settings for hers to keep backing up to the cloud, but have never had any need to restore.

We did get the notice that there is an OS upgrade, and the little mark is on the settings app, but she is very reluctant to chance that it may somehow screw up, lose some of her pictures or albums, etc

She is Japanese, and especially appreciates the system to write and email in that Language. It is far better than the Windows program on my computers.

So, finally Question #1: if we get a later model, can we restore from the cloud ,all her pictures, all the apps we have now, and have everything the same as it is now?

A friend of hers got a new Air, but could not figure out how to write in Japanese, so brought it around to see if we could set it up. Went into settings, picked English as the main and Japanese as the secondary language. On my wife’ device, the keyboard has a Global key, and by tapping that, the keyboard changes to Japanese and it is easy to write. With the friend’s machine, when we tap that we get a big box of emoticons, which is weird. I finally gave up after trying everything, so advised her to go to the Apple store.

Question #2: What did I do wrong there?

Question #1 Make sure your iCloud settings include everything you want to be able to restore. I only have my iPhone at the moment but in Settings, for iCloud it has Mail, Contacts, Calendars etc. Check all that you want, but be aware of the iCloud storage used. It’s up to 5 GB for free. Make sure iCloud backup is turned on.

The apps are not stored in your iCloud account. After setting up your Apple iTunes & App Store account on your new device, anything you have downloaded from the store becomes available to down load to your new iPad. It shows as a cloud icon beside the app name instead of the Get icon. If you go into the App store and look at Updates, there is a Purchased section. In there, select “Not on This iDevice” and you will see all your apps and be able to do the downloads.

Question #2 It’s possible the keyboard settings were confused, or you have more keyboards selected. The global key will cycle through all the keyboards you have selected in Settings. The emoticons are on the Emoji keyboard.

Probably. The trouble is that you say you haven’t updated the OS. Some older apps may not work with the new OS that comes installed with the new device.

Question 1:
If you’re not going to have home internet access for a while, it would be a good idea to back up locally to your computer. iTunes on your computer will make a full backup of her iPad (including photos) and when you get the new iPad, connect it to the computer and restore it from the original iPad backup. Everything should transfer to the new iPad- apps, photos, etc. Since it sounds like she’s coming from an older unupdated iPad 2, it’s possible there are some app incompatibilities.

Question 2:
Tap and hold the key that looks like a globe. It should then bring up a list of the keyboard languages you’ve chosen.