When I told my boyfriend this story, he said that out of 100 people, only one (me) would do this. So I thought I would tell the story on the SDMB, to reassure myself that kindness and courtesy, contrary to his opinion, are still out there.
In early September, he and I went out for dinner at TGIFriday’s and ended up with a waitress working only her second day. It showed a lot: She was constantly apologizing, saying she was such a bad waitress, bringing up that it was her second day. But she was very friendly, she got our orders right, and although there was an initial delay, was very prompt about checking on us from then on. So we didn’t really enjoy her as a waitress, because we both prefer minimal, efficient service without so much chatting from the server, but when I payed, I left a big tip to encourage her, as many of the things we didn’t appreciate about her were just trainee nervousness and she basically did a good job.
I paid for the meal with my debit card. In the course of balancing my checking account yesterday, I discovered that it had been debited for only the cost of the food, no tip. So I called up the restaurant, and talked to the manager, to see if they could “fix” the transaction to be debited the proper amount, so that the nice novice waitress, who probably made a simple mistake with the credit card system, could get the tip I originally intended to give her, which she deserved. The manager confirmed that this was the source of the error and took some information from me, so hopefully the server will eventually get her tip.
My boyfriend says that any normal person would just be glad they had saved themselves some money and moved on. Since tipping is theoretically voluntary, I suppose it isn’t stealing to not rectify the situation, but I felt bad for the girl who was our server- it can’t have been a highlight of her second day on the job, to lose a tip due to a mistake.
My boyfriend doesn’t think I shouldn’t’ve done what I did, just that it was unusual. So, would you have called the restaurant?