After recently re-subscribing to the SDMB, I have become frustrated by the number of times the site is unavailable. That issue is being discussed in several threads elsewhere so there’s no need to comment on it here, but my purpose of this thread is to ask the following:
If I would like to cancel my subscription based on the poor level of service provided, do I get a pro-rata refund of my subscription fee? And what is the process for achieving this?
Thanks,
Sandra