What's wrong with my computer? Help!

For the past month, I’ve had problems with internet sites displaying a screenful of code at the top of the page, or getting error messages when I click on links, and similar things. It’s happening on most websites, and mine is the only computer in my office that does this. I had my husband take a look at it yesterday, and he said he’d never seen anything like it; we thought there must be something wrong in my setup that was causing this. I do run Norton AV daily, including the upgrades; I also use Webwasher and Spybot.

Does anyone have knowledge of this kind of problem and possibly (hopefully!) its solution?

Thanks!

What kind of computer & browser & operating system?

Your office IS or IT dept should handle it.

This is a rinky-dink, 9-person company, handy - no IS or IT dept. We have a consultant we call (though his response time sucks), but frankly I lost faith in him when I heard he has our server files on the “wrong side of the firewall”. The boss is too ignorant & too cheap to hire someone good.

It’s just a generic/clone PC with a pentium processor, Windows 98, and IE. I realize that’s probably not enough to go on, but I thought if someone had run across this before & recognized it…hey, I’ll take a shot at getting an answer.

Assuming you are using IE 6.0 (5.0 or 5.5 will be similar):

  1. Download IE 6.0. Click Save and select a folder to save the installation executable to.
  2. Remove IE
  3. Install the downloaded IE.

This is the surest way to guarantee that any problems are completely fixed.

Thanks, Q.E.D., I’ll get right on it! :slight_smile:

Padmaraga, I like to use more than one browser in case things like this happen. Then I can use the other one & you can have Netscape & IE on the same machine & import bookmarks between them.

Be sure to save your bookmarks before changing to the new browser just in case.