Let me get this straight: You’re complaining about them dragging their feet when you stuck them babysitting your stuff for a YEAR because you were too cheap to have them ship it with the rest of the crap you had them pick up for you?
And what about the poor kid you had to balance on the handlebars all that time?
People that are doing you a favor cannot be accused of dragging their feet. After all they are doing a favor for you. If it doesn’t happen in a timely manner, get over it. They are not hired hands. You are not the customer.
I see the OP hasn’t been back in four days. Could it be they didn’t get the sympathy they seem to have expected?
They found a great deal on Internet access, but the ISP is based out of Utah.