this afternoon, while i was helping a customer with her iMac repair, a couple of teens came into the store and looked around, then left, then the same two came back in, with a couple more freinds, then a few more…
all told, we had about 8 people in a small retail store, all looking at very expensive computer hardware…
I immediately went into “security guard” mode, keeping an eye on them, making sure they weren’t trying to shoplift anything…
i suddenly felt old… “damn kids better not try anything stupid in my store”
then they started asking questions, good, technical questions, turns out they were just shopping like any other customer, i let my guard down a little, but never completely, because they “might try something”…
damn i feel old today…and ashamed of myself, i really shouldn’t be thinking like that
however, i have worked in stores where people have used diversionary tactics to shoplift, and i didn’t want that happening here, so part of it was me legitimately wanting to protect my store’s interests…
after talking with them about various stuff (how much they hate windows, how cool it was to work in a Mac store, it was clear they were just shopping, and they didn’t know that they were triggering alarms by coming in in a group and multiple people asking questions, they were just happy teens in a cool computer store, nothing more
Geez MacTech, stop being so paranoid…
…what?, me paranoid?, WHO WANTS TO KNOW!!!